Five Below

Part Time Support Lead

Five Below

Columbus, OH 43240, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hello and thank you for your interest in the Part Time Support Lead position at Five Below! We are seeking a motivated and enthusiastic individual to join our team at our store location. As a Support Lead, you will play a crucial role in ensuring the success of our store by providing exceptional customer service and supporting the daily operations. This is a part-time position with potential for growth within our company. We are looking for candidates who are reliable, team-oriented, and have a passion for delivering an amazing shopping experience to our customers. If this sounds like you, we encourage you to apply and become a valuable member of our Five Below family!

  1. Provide exceptional customer service to all customers by greeting and assisting them with their shopping needs.
  2. Assist in the daily operations of the store, including opening and closing procedures, restocking shelves, and maintaining a clean and organized store environment.
  3. Train and mentor other team members in customer service and operational tasks.
  4. Ensure that all merchandise is displayed and priced accurately.
  5. Manage inventory levels and communicate any discrepancies or shortages to the store manager.
  6. Handle customer complaints and resolve any issues in a timely and professional manner.
  7. Monitor and maintain store safety and security protocols.
  8. Collaborate with other team members to achieve daily and weekly sales goals.
  9. Act as a role model for the team by demonstrating excellent work ethic, positive attitude, and strong communication skills.
  10. Continuously seek opportunities to improve and enhance the customer experience.
  11. Stay updated on product knowledge and assist customers with product inquiries.
  12. Assist in the training and onboarding of new team members.
  13. Report any maintenance or equipment issues to the appropriate department.
  14. Maintain a high level of personal integrity and professionalism at all times.
  15. Adhere to company policies and procedures and ensure that all team members are doing the same.
  16. Attend and participate in store meetings and training sessions as required.
  17. Demonstrate a strong understanding of the brand and its values, and represent them in interactions with customers and team members.
  18. Show commitment to personal growth and development within the company.
Where is this job?
This job is located at Columbus, OH 43240, USA
Job Qualifications
  • Strong Leadership Skills: A Successful Part Time Support Lead Should Have Proven Experience In Leading And Motivating A Team To Achieve Goals And Objectives.

  • Retail Experience: Previous Experience In A Retail Environment Is Essential For A Part Time Support Lead As They Will Be Responsible For Overseeing Store Operations And Ensuring Excellent Customer Service.

  • Excellent Communication Skills: As A Part Time Support Lead, Strong Communication Skills Are Vital For Effectively Managing And Delegating Tasks To Team Members, As Well As Communicating With Customers And Upper Management.

  • Organizational Skills: Being Able To Effectively Manage Time And Prioritize Tasks Is Crucial For A Part Time Support Lead To Ensure The Store Runs Smoothly And Efficiently.

  • Problem-Solving Abilities: A Part Time Support Lead Should Possess Strong Problem-Solving Skills In Order To Handle Any Unexpected Situations Or Customer Complaints That May Arise. This Includes The Ability To Think Quickly And Make Sound Decisions Under Pressure.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Multitasking

  • Organizational Skills

  • customer service

  • Cash Handling

  • Sales Support

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Part Time Support Lead in Columbus, OH 43240, USA is $12-$20 per hour. This range may vary depending on the specific company, experience level, and job responsibilities.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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