Welcome to Five Below! We are a vibrant and dynamic company that believes in providing our customers with an unforgettable shopping experience. We are currently seeking a Part Time Support Lead to join our team and help us achieve our goal of delivering exceptional customer service. As a Support Lead, you will play a crucial role in ensuring the smooth operation of our store and providing support to our team members. We are looking for someone who is passionate about customer service, has strong leadership skills, and is able to work in a fast-paced environment. If this sounds like you, we encourage you to apply and become a part of the Five Below family!
- Provide exceptional customer service to all customers, ensuring their needs and concerns are addressed in a timely and efficient manner.
- Lead and supervise a team of associates, providing guidance and support to ensure the store runs smoothly and efficiently.
- Ensure all store policies, procedures, and standards are being followed by team members at all times.
- Assist in the hiring, training, and development of new team members.
- Monitor and maintain inventory levels, ensuring products are properly displayed and stocked on the sales floor.
- Handle any customer complaints or issues, escalating to management if necessary.
- Perform opening and closing duties, including cash handling and store maintenance.
- Collaborate with other team members and departments to create a positive and cohesive work environment.
- Remain knowledgeable about current promotions, products, and company policies to effectively assist customers and team members.
- Continuously strive to meet and exceed sales goals and customer service expectations.
- Communicate with store management on any issues or concerns that may arise.
- Maintain a clean and organized store appearance, ensuring a positive shopping experience for customers.
- Assist in the planning and execution of store events and promotions.
- Adhere to all safety and security protocols to ensure the safety of customers, team members, and store assets.
Strong Leadership Skills: A Part Time Support Lead Must Have The Ability To Effectively Lead And Manage A Team Of Support Associates, Ensuring Tasks Are Completed Efficiently And Effectively. This Includes Delegating Tasks, Providing Guidance And Feedback, And Resolving Conflicts.
Excellent Communication Skills: As A Part Time Support Lead, You Will Be Responsible For Communicating With Both Team Members And Management. This Requires Strong Verbal And Written Communication Skills, As Well As The Ability To Listen And Provide Clear Instructions.
Knowledge Of Store Operations: The Ideal Candidate For A Part Time Support Lead Position Should Have A Good Understanding Of Store Operations, Including Inventory Management, Merchandising, And Customer Service. This Knowledge Will Help The Support Lead Effectively Coordinate And Prioritize Tasks For The Team.
Customer Service Experience: Five Below Values A Positive And Friendly Shopping Experience For Its Customers. A Part Time Support Lead Should Have Previous Experience In A Customer-Facing Role, With The Ability To Handle Customer Inquiries, Complaints, And Provide Exceptional Service.
Time Management Skills: Working As A Part Time Support Lead Requires Strong Time Management Skills. The Individual Must Be Able To Prioritize Tasks, Manage Their Own Time Effectively, And Ensure That All Tasks Are Completed Within Deadlines. This Includes Being Able To Multitask And Handle Unexpected Changes Or Challenges.
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
Conflict Resolution
customer service
Team Leadership
Organization
Training and Development
Adaptability
Prior
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Part Time Support Lead in Liberty, MO, USA is $10-15 per hour. However, this can vary depending on factors such as the specific company, years of experience, and job responsibilities. It is recommended to research and compare salaries for similar positions in the area to get a more accurate estimate.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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