
Part Time Support Lead
Are you a customer service superstar with a passion for leading and developing a team? Look no further! Five Below is seeking a highly motivated and enthusiastic Part Time Support Lead to join our dynamic and fun-loving team. In this role, you will have the opportunity to provide exceptional customer service while assisting in the supervision and development of our support team. If you have a positive attitude, strong leadership skills, and a love for all things Five Below, then we want you on our team!
- Lead and develop a team of support associates, providing guidance and direction to ensure exceptional customer service is delivered at all times.
- Assist in the training and onboarding of new team members, ensuring they are equipped with the necessary skills and knowledge to succeed in their roles.
- Act as a role model for the team, displaying a positive attitude and strong work ethic to motivate and inspire others.
- Monitor and evaluate team performance, providing constructive feedback and implementing corrective action when necessary.
- Collaborate with store management to develop and implement strategies for improving customer service and overall store performance.
- Ensure all store policies and procedures are followed, including cash handling, inventory management, and loss prevention measures.
- Maintain a clean and organized store environment, ensuring all merchandise is properly displayed and easily accessible for customers.
- Communicate effectively with customers, addressing any concerns or issues in a timely and professional manner.
- Continuously strive to exceed sales targets and drive profitability for the store.
- Keep up-to-date with product knowledge and promotions, effectively communicating this information to customers and team members.
- Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
- Assist in the scheduling and staffing of the support team to ensure adequate coverage during peak business hours.
- Adhere to all company policies and procedures, promoting a safe and respectful workplace for all employees.
- Continuously seek opportunities for personal and professional growth, taking on additional responsibilities and tasks as needed.
- Represent the company in a positive and professional manner at all times, upholding the values and brand image of Five Below.
Previous Experience In A Leadership Role: A Part Time Support Lead At Five Below Should Have Prior Experience In A Leadership Position, Preferably In A Retail Or Customer Service Setting. This Will Demonstrate The Candidate's Ability To Effectively Manage And Motivate A Team.
Strong Communication And Interpersonal Skills: As A Support Lead, The Candidate Will Be Responsible For Communicating With Both Team Members And Customers. Therefore, Strong Communication And Interpersonal Skills Are Essential For Effectively Delegating Tasks And Resolving Any Conflicts That May Arise.
Knowledge Of Store Operations And Policies: The Ideal Candidate Should Have A Thorough Understanding Of Five Below's Store Operations And Policies. This Includes Knowledge Of Inventory Management, Cash Handling, And Customer Service Protocols.
Flexibility And Adaptability: A Part Time Support Lead Should Be Able To Work Flexible Hours, Including Evenings And Weekends. They Should Also Be Able To Adapt To Changes In The Store's Needs And Priorities, As Well As Handle Any Unexpected Situations That May Arise.
Organizational And Time Management Skills: With Multiple Responsibilities And Tasks To Juggle, A Support Lead Should Possess Strong Organizational And Time Management Skills. This Will Enable Them To Prioritize Tasks And Ensure That All Tasks Are Completed Efficiently And On Time.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Sales Support
Team Leadership
Organization
Training and Development
Problem-Solving
retail operations
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Part Time Support Lead in Albuquerque, NM, USA is between $12 to $16 per hour. However, this can vary depending on factors such as the company, job responsibilities, and previous experience. Additionally, the salary may also be affected by the cost of living in Albuquerque compared to other cities.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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