Interim Retail Support Lead
At Five Below, we are seeking an Interim Retail Support Lead to join our dynamic and fast-paced team. As a company dedicated to providing affordable and trendy products to our customers, we are looking for a driven individual with strong leadership skills to help us maintain our high standards of customer service and support. This is a temporary position with the potential for long-term growth within the company. If you have a passion for retail and a track record of success in a leadership role, we want to hear from you!
- Oversee and manage the daily operations of the retail store to ensure efficient and effective customer service and support.
- Lead and motivate a team of retail associates to achieve sales goals and maintain high levels of customer satisfaction.
- Train and onboard new team members, providing them with the necessary skills and knowledge to excel in their roles.
- Monitor and analyze sales data and customer feedback to identify areas for improvement and implement strategies to increase sales and customer satisfaction.
- Collaborate with other departments, such as inventory and marketing, to ensure the store is properly stocked and promotions are effectively communicated to customers.
- Maintain a clean and organized store environment, ensuring all products are displayed according to company standards.
- Handle customer inquiries and complaints in a professional and timely manner, striving to resolve any issues and maintain positive relationships with customers.
- Follow company policies and procedures to ensure compliance with all safety and security protocols.
- Assist in the hiring and evaluation of retail associates, providing constructive feedback and coaching for improvement.
- Act as a role model for the team, demonstrating a strong work ethic, positive attitude, and commitment to customer service excellence.
Strong Retail Experience - The Ideal Candidate Should Have At Least 3-5 Years Of Experience In A Retail Environment, With A Proven Track Record Of Success In Managing Teams And Driving Sales.
Leadership Skills - As The Interim Retail Support Lead, The Candidate Will Be Responsible For Managing A Team Of Retail Associates And Overseeing The Daily Operations Of The Store. Therefore, They Should Possess Strong Leadership Skills, Including The Ability To Motivate And Support Team Members.
Excellent Communication Skills - Effective Communication Is Crucial In This Role, As The Candidate Will Need To Communicate With Both The Store Team And Upper Management. The Ability To Clearly And Effectively Communicate Expectations, Goals, And Feedback Is Essential.
Adaptability - The Candidate Should Be Able To Adapt Quickly To Changing Situations And Handle Unexpected Challenges In A Fast-Paced Retail Environment. This May Include Managing Inventory, Handling Customer Complaints, And Ensuring The Store Is Running Smoothly.
Problem-Solving Skills - The Interim Retail Support Lead Should Be A Quick Thinker And Have The Ability To Problem-Solve In A Timely And Efficient Manner. This May Involve Finding Creative Solutions To Issues That Arise In The Store And Making Decisions That Align With The Company's Goals And Values.
Communication
Time Management
Team Management
Organizational Skills
Inventory Control
customer service
Merchandising
Cash Handling
Sales Analysis
Training and Development
Problem-Solving
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Interim Retail Support Lead in San Antonio, TX 78238, USA is $40,000-$60,000 per year. This may vary depending on the specific company, job responsibilities, and level of experience.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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