Full Time Support Lead

Are you a natural leader with a passion for customer service and team development? Do you thrive in a fast-paced, dynamic work environment? If so, Five Below is looking for you to join our team as a Full Time Support Lead! As a Support Lead, you will be responsible for providing exceptional customer service, training and developing team members, and ensuring the overall success of the store. We are seeking a highly motivated and enthusiastic individual with strong interpersonal skills and a positive attitude. If this sounds like you, apply now and become a part of our fun and energetic team at Five Below!

1. Provide exceptional customer service: The Support Lead is responsible for ensuring that all customers receive top-notch service and have a positive experience in the store. This includes greeting customers, assisting with their needs, and resolving any issues or complaints.
2. Train and develop team members: The Support Lead is responsible for training and developing new and existing team members. This includes teaching them company policies and procedures, as well as providing guidance on how to deliver excellent customer service.
3. Ensure store success: The Support Lead plays a key role in the success of the store by monitoring and maintaining store standards, managing inventory, and driving sales. They must be able to identify and address any issues that may impact the store's performance.
4. Lead by example: As a natural leader, the Support Lead must set a positive example for the rest of the team. This includes demonstrating excellent customer service, following company policies, and promoting a positive and inclusive work environment.
5. Create and maintain schedules: The Support Lead is responsible for creating and maintaining schedules for the team, ensuring that all shifts are covered and the store is properly staffed at all times.
6. Foster team morale: The Support Lead is responsible for fostering a positive and energetic work environment for the team. This includes recognizing and celebrating team achievements, addressing any conflicts, and promoting teamwork and collaboration.
7. Communicate effectively: The Support Lead must have strong communication skills in order to effectively communicate with team members, customers, and management. They must be able to provide clear and concise instructions and relay important information to the team.
8. Uphold company standards: The Support Lead must ensure that all team members are following company policies and procedures, as well as maintaining the store's appearance and cleanliness standards.
9. Identify and address issues: The Support Lead must be able to identify and address any issues or concerns that arise, whether it be with customers, team members, or store operations. They must be able to handle these situations calmly and effectively.

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According to JobzMall, the average salary range for a Full Time Support Lead in Paramus, NJ 07652, USA is between $45,000 and $60,000 per year. However, this may vary depending on factors such as the specific company, years of experience, and additional skills or certifications. It is recommended to research the salary range for the specific company you are applying to for a more accurate estimate.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.