Fitbit

CRM/Lifecycle Operations Specialist/Coordinator

Fitbit

199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

The Operations Specialist will utilize project management best practices to deliver high-impact value through detailed situation assessment, requirements gathering, and sharing of multiple solutions. Partner with the Lifecycle team and the Operations coordinator on the marketing operation workflow including audience assessment, development, QA, scheduling deployment and post-deployment validation of multi-channel Marketing campaigns. Maintain and improve the data and technical infrastructure underlying Lifecycle Marketing operations. Work with internal stakeholders, Engineering teams, and external partners to diagnose and resolve data anomalies and implement new data attributes to support audience segmentation. Highly knowledgeable of email service providers (ESP). Provide guidance for new features and advise best practices for the application. Identify and resolve the root cause of functionality issues.

Where is this job?
This job is located at 199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA
Job Qualifications
  • 1+ years of experience in email and digital marketing

  • Experience using Salesforce Marketing Cloud strongly preferred

  • Knowledge of CAN-SPAM, CCPA, CASL laws and compliance.

  • Very strong attention to detail, well organized and able to prioritize amongst numerous projects and tasks

Required Skills
  • Sql

  • Salesforce Marketing Cloud

  • Data Manipulation

  • Audience segmentation

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Process Improvement

  • Results Oriented

  • Prioritizing skills

  • Communication Skills

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a CRM/Lifecycle Operations Specialist/Coordinator in 199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA is between $90,000 and $125,000 per year. This range may vary depending on experience, education, and other factors.

Additional Information
Fitbit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2021
Apply BeforeMay 22nd, 2025
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About Fitbit

Fitbit, Inc. is an American company headquartered in San Francisco, California. Its products are activity trackers, smartwatches, wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness. In 2019 Google acquired Fitbit.

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