Frequently Asked Questions about FIS Careers

Yes, FIS offers opportunities to work remotely, either on a full-time or part-time basis. FIS has virtual career opportunities available in many areas, including customer service, technical support, software development, and more.

FIS (formerly Fidelity National Information Services) is a global financial services technology company serving more than 20,000 clients in over 130 countries. FIS provides a variety of services including payment technology and processing, risk and compliance, analytics, and banking solutions. FIS also offers a comprehensive suite of software applications for businesses of all sizes, including enterprise resource planning (ERP) software, mobile solutions, and cloud-based services.

FIS does offer some family-friendly benefits, such as flexible work schedules and on-site daycare for employees. The company also offers parental leave and adoption assistance. Additionally, FIS offers a variety of health and wellness benefits, such as health insurance and discounted gym memberships.

FIS uses a variety of technologies to support its employees, including artificial intelligence, cloud-based applications, enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, and data analytics tools. The company also provides tools such as video conferencing, mobile apps, and virtual desktop solutions to help employees stay connected.

Yes, FIS offers a number of employee recognition programs, such as the FIS Achievement Awards and the FIS Star Awards. The Achievement Awards recognize employees who have demonstrated exceptional performance, while the Star Awards recognize employees who have gone above and beyond in their roles. Additionally, FIS also offers the FIS Champion Awards, which recognize employees who have championed new initiatives and programs.

FIS supports its employees in achieving their career goals through its Career Progression Program, which offers a range of resources and tools to help employees develop and grow their careers. These resources include career coaching, mentoring, workshops, online learning, and leadership development. The company also provides tailored development plans that help employees identify and develop the skills and knowledge needed for their desired career path. Additionally, FIS encourages employees to pursue further education opportunities that support their career goals.

FIS is committed to fostering a culture that embraces and celebrates diversity and inclusion. We value and respect individual differences, as they provide a rich environment for innovation and collaboration. We strive to create an environment that encourages respect, fairness and appreciation for the contributions of all employees. We believe in the value of diversity and leveraging the collective strengths of our employees to promote inclusion and make a positive impact in the communities we serve. Our commitment to diversity and inclusion is evident in our hiring, development and promotion practices, our supplier relationships, our corporate partnerships, and our community engagement. We are proud to have earned numerous awards for our commitment to diversity and inclusion.

FIS takes a holistic approach to sustainability, integrating it into all aspects of its business operations and activities. This includes initiatives to reduce their environmental footprint, promote responsible and ethical business practices, and support the communities in which they operate. They focus on reducing their energy and water consumption, recycling and waste management, promoting responsible sourcing, and investing in clean energy projects. Additionally, FIS works to support financial inclusion, promote financial literacy and education, and invest in people, communities and organizations that are focused on sustainability.

Yes, FIS offers mentorship and coaching programs for employees. Eligible employees can apply for mentorship or coaching programs offered by FIS through the company's internal career development portal.

Yes, FIS offers international travel opportunities for its employees. This includes business trips, training seminars, and conferences. Employees may also be eligible for international assignments or job rotations.

Yes, FIS offers a comprehensive health and wellness package to its employees, including medical, dental, vision, life and disability insurance, wellness programs and other benefits.

FIS does not offer tuition reimbursement as a benefit.

FIS offers a comprehensive onboarding program that includes pre-boarding activities, virtual and in-person training, and ongoing support. Pre-boarding activities include an introduction to the company and its culture, an overview of the roles and responsibilities, and a review of policies and procedures. Virtual and in-person training include product and technology training, sales and marketing training, and customer service training. After the initial onboarding program, FIS offers ongoing support to ensure employees are successful in their role.

FIS offers flexible working arrangements in many locations, depending on the local labor laws and company policies. Employees may be eligible to take advantage of flexible working arrangements such as telecommuting, part-time hours, flexible start and end times and job sharing.

FIS provides a variety of support to its employees, including: career development and training opportunities; competitive salary and benefits; flexible work hours and locations; wellness programs; employee recognition and rewards; and a commitment to diversity and inclusion. Additionally, FIS offers technical support to ensure that employees have the resources they need to do their jobs efficiently.

FIS supports employee engagement and development through a variety of initiatives. This includes providing employees with professional development and training opportunities, offering competitive salaries, and providing a flexible working environment with flexible hours and the option to work from home. FIS also provides employees with opportunities to join employee-led committees and committees focused on diversity and inclusion, as well as offering Employee Resource Groups (ERGs) to foster collaboration and inclusion. FIS also supports employees through its career development programs, which provide mentorship, coaching, and learning and development opportunities. Additionally, FIS provides employees with access to wellness initiatives, such as stress management and physical fitness programs, to promote a healthy and positive work-life balance.

FIS offers a wide range of job opportunities in various areas, including technology, finance, sales and marketing, operations, customer service, and more. Specific job titles may include software engineers, application architects, product managers, business analysts, compliance officers, customer service representatives, sales representatives, accountants, and financial advisors.

At FIS, roles and responsibilities vary according to the position and the department in which you work. Generally speaking, roles and responsibilities may include managing projects, analyzing data, developing and implementing strategies, collaborating with stakeholders, providing customer service, developing and maintaining relationships, and reporting and presenting results. Depending on the role, you may also be responsible for developing and executing marketing plans, managing budgets, and developing and maintaining a customer base.

The average length of employment at FIS is 4.6 years.

Yes, FIS offers internships and co-op programs across all its business units. Opportunities vary by location and will be posted on the company's career website.