First Premier Bank

Telecommunications Administrator

First Premier Bank

601 S Minnesota Ave, Sioux Falls, SD 57104, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Install, test, configure and maintain Telephony systems (Telephone, Voice Mail, ACD, IVR, Call Recording and Predictive Dialer). Administer security on communications software interface programs. Insure proper maintenance of all Telecommunication systems. Apply upgrades to existing Telecommunication systems. Administer the setup of users and Telecommunication functions Provide high quality user support to staff. Assist other members of Technology Department. Installation and maintenance of Telecommunication and Network Wiring. Perform proper data backup, storage and recovery tasks. Evaluate performance of all telecommunication systems. Provide effective, prompt and courteous user support. Provide technical training and guidance for Telecommunications staff. Develop queuing analysis, Telecommunications reports and MIS for roll-up to management.

Where is this job?
This job is located at 601 S Minnesota Ave, Sioux Falls, SD 57104, USA
Job Qualifications
  • One-year experience as a Telecommunications Support Technician II preferred.

  • Verint Basic Admin training, and Noble Basic Admin training preferred.

  • Avaya Call Vectoring training, Verint CBT and training with Telecommunications staff

  • Knowledge of installation, configuration, troubleshooting, repair, design and planning of the Telecommunication systems

Required Skills
  • Time Management

  • Analytical skills

  • Troubleshooting skills

  • Record Keeping Skills

  • Basic LAN/WAN circuit skills

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Detail Oriented and Organized

  • Adaptability and Creativity

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Telecommunications Administrator in 601 S Minnesota Ave, Sioux Falls, SD 57104, USA is between $50,000 and $80,000 per year. This salary range is based on the experience and qualifications of the individual.

Additional Information
First Premier Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2021
Apply BeforeMay 22nd, 2025
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About First Premier Bank

First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

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