
Sales Retention Associate
Are you looking for the opportunity to utilize your sales and negotiations skills? PREMIER Bankcard is looking for friendly, outgoing individuals to expand its team of Sales Retention Associates to handle inbound account closure requests and make outbound activation calls to customers using various retention techniques.
- Customer communications via inbound telephone calls to provide information with an emphasis on high quality service
- Take and process payment information
- Answer billing inquiries and other common questions
- Achieve productivity standards and goals while maintaining the highest level of Professionalism
- Use computer system to track, gather information, and/or troubleshoot customer issues
Some Customer Service, and or call center experience is helpful but not required
Ability to be Patient and Attentive to Detail
Time Management
Customer Service skills
Record keeping
Troubleshooting skills
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving
According to JobzMall, the average salary range for a Sales Retention Associate in 503 Main Ave, Lake Norden, SD 57248, USA is between $35,000 and $45,000 per year. This range may vary depending on the candidate's experience and qualifications.
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First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

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