First Premier Bank

Customer Retention Representative

First Premier Bank
Watertown, SD 57201, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At First Premier Bank, we are looking for a talented and motivated Customer Retention Representative to join our team. The Customer Retention Representative is a crucial role in providing excellent customer service and a positive customer experience. This role requires a unique blend of skills and qualifications including excellent customer service, communication, problem-solving, and organizational abilities. If you have a passion for delivering world-class service, are organized, and have a strong drive to succeed, then this could be the role for you. We are looking for an individual that is committed to providing an exceptional customer experience and helping our customers stay with us.

Where is this job?
This job is located at Watertown, SD 57201, USA
Job Qualifications

  • Ability to work Independently

  • Excellent Communication Skills

  • Detail-Oriented

  • Ability To Work In A Fast-Paced Environment

  • Proficiency In Microsoft Office Applications

  • Ability To Problem Solve

  • Strong Customer Service Orientation

  • Knowledge Of Customer Retention Best Practices

Required Skills

  • Communication

  • Time Management

  • Writing

  • Analytical skills

  • Interpersonal skills

  • Negotiation

  • Conflict Resolution

  • Listening

  • Phone skills

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Persuasion

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Retention Representative in Watertown, SD 57201, USA is $30,000 to $45,000 per year. This salary range may vary based on factors such as experience, qualifications, industry, and location.

Additional Information
First Premier Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2023
Apply BeforeJune 21st, 2025
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About First Premier Bank

First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

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