First Premier Bank

Customer Retention Representative

First Premier Bank

Dakota Dunes, SD 57049, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At First Premier Bank, we’re looking for a talented and motivated Customer Retention Representative to join our team. In this role, you’ll have the chance to use your customer service and communication skills to help us build and maintain relationships with our customers. We’re looking for an individual who is passionate about providing the best service possible and is committed to helping our customers find solutions to their financial needs.The ideal candidate for this position will have a minimum of two years’ experience in customer service, sales, or related field, as well as excellent interpersonal and communication skills. Proficiency in Microsoft Office and the ability to learn new software quickly is also a must. If you’re a motivated self-starter with a strong desire to succeed, we want to hear from you.

Where is this job?
This job is located at Dakota Dunes, SD 57049, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Problem-Solving Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multitask And Prioritize

  • Knowledge Of Customer Service Principles And Practices

  • Experience In Banking

  • Familiarity With Computer Systems And Software

  • Ability To Handle Customer Complaints And Disputes

  • Experience In Sales Or Customer Retention

Required Skills
  • Communication

  • Negotiation

  • service-oriented

  • Listening

  • Computer

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Organizational

  • Persuasive

  • Interpersonal

  • Conflict-Resolution

  • Stress-Management

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Retention Representative in Dakota Dunes, SD 57049, USA is between $35,000 and $45,000 per year. This range includes base salary plus bonus and other forms of compensation. This range may vary depending on the specific job description, experience level, and other factors.

Additional Information
First Premier Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2023
Apply BeforeMay 10th, 2026
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About First Premier Bank

First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

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