First Premier Bank

Customer Retention Representative

First Premier Bank

Sioux Falls, SD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At First Premier Bank, we are dedicated to providing our clients with exemplary customer service. We are looking for a motivated and customer-focused individual to join our team as a Customer Retention Representative. In this role, you will be responsible for providing excellent customer service, resolving customer inquiries, and improving customer retention. If you have strong customer service and communication skills, and are passionate about delivering exceptional customer experiences, then this job is for you.The ideal candidate for this role will possess the following qualifications:• At least 3 years of customer service experience, with a focus on customer retention• Excellent communication, interpersonal and problem-solving skills• Ability to work independently and as part of a team• Knowledge of customer service procedures and policies• Proficiency in Microsoft Office SuiteIf you meet the qualifications above and are looking for an opportunity to join a customer-centric team, then apply today! We look forward to hearing from you.

Where is this job?
This job is located at Sioux Falls, SD, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Proficiency In Ms Office

  • Ability To Work Independently And As Part Of A Team

  • Excellent Customer Service Skills

  • Knowledge Of Banking Products And Services

  • Problem Solving And Analytical Skills

  • Ability To Multi-Task

  • Strong Organizational Skills

Required Skills
  • Documenting

  • Listening

  • Problem-Solving

  • Upselling

  • communicating

  • Negotiating

  • Analyzing

  • Collaborating

  • Answering

  • Resolving

  • Investigating

  • Interacting

  • Empathizing

  • Demonstrating

Soft Skills
  • Communication

  • Negotiation

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Retention Representative in Sioux Falls, SD, USA is $30,000 to $45,000 per year. This range may vary depending on the company, experience, and other factors.

Additional Information
First Premier Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About First Premier Bank

First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started