
Customer Retention Representative
At First Premier Bank, we are dedicated to providing our clients with exemplary customer service. We are looking for a motivated and customer-focused individual to join our team as a Customer Retention Representative. In this role, you will be responsible for providing excellent customer service, resolving customer inquiries, and improving customer retention. If you have strong customer service and communication skills, and are passionate about delivering exceptional customer experiences, then this job is for you.The ideal candidate for this role will possess the following qualifications:• At least 3 years of customer service experience, with a focus on customer retention• Excellent communication, interpersonal and problem-solving skills• Ability to work independently and as part of a team• Knowledge of customer service procedures and policies• Proficiency in Microsoft Office SuiteIf you meet the qualifications above and are looking for an opportunity to join a customer-centric team, then apply today! We look forward to hearing from you.
Excellent Communication And Interpersonal Skills
Proficiency In Ms Office
Ability To Work Independently And As Part Of A Team
Excellent Customer Service Skills
Knowledge Of Banking Products And Services
Problem Solving And Analytical Skills
Ability To Multi-Task
Strong Organizational Skills
Documenting
Listening
Problem-Solving
Upselling
communicating
Negotiating
Analyzing
Collaborating
Answering
Resolving
Investigating
Interacting
Empathizing
Demonstrating
Communication
Negotiation
Interpersonal Skills
creativity
Critical thinking
Organizational skills
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Retention Representative in Sioux Falls, SD, USA is $30,000 to $45,000 per year. This range may vary depending on the company, experience, and other factors.
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First Premier Bank, headquartered in Sioux Falls, South Dakota, is the 13th largest issuer of MasterCard brand credit cards in the United States. The bank is known for specializing in a wide range of subprime credit cards that are marketed to individuals with low credit scores.

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