
UX Design Manager
Welcome to First Data-Fiserv, a leading provider of innovative financial technology solutions. We are seeking a talented and experienced UX Design Manager to join our team and help drive the design of our cutting-edge products and services. In this role, you will have the opportunity to lead a team of skilled designers and collaborate with cross-functional teams to create user-centric designs that enhance the overall customer experience. If you have a passion for UX design, a strong leadership background, and a desire to be part of an industry-leading organization, we want to hear from you!
- Lead and manage a team of UX designers to ensure high-quality and timely delivery of design projects.
- Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to understand project requirements and develop innovative design solutions.
- Develop and maintain design processes and standards that align with the company's overall goals and objectives.
- Mentor and coach team members to foster their growth and development as designers.
- Conduct user research, including surveys and usability testing, to gather insights and feedback for design improvements.
- Stay updated on industry trends and best practices in UX design to continuously enhance the company's design capabilities.
- Create and maintain design documentation, including wireframes, prototypes, and design specifications.
- Present design concepts and solutions to stakeholders and executives, and effectively communicate the rationale behind design decisions.
- Collaborate with the marketing team to ensure consistency in branding and messaging across all products and services.
- Oversee the user experience design throughout the entire product development lifecycle, from conception to launch.
- Identify and address any potential usability issues and make necessary adjustments to improve the overall user experience.
- Manage and allocate resources effectively to meet project timelines and deliverables.
- Monitor and analyze user feedback and usage data to make data-driven design decisions.
- Ensure all designs are compliant with accessibility and usability standards.
- Foster a positive and collaborative work environment that promotes creativity, innovation, and teamwork.
Bachelor's Or Master's Degree In Design, Human-Computer Interaction, Or Related Field.
Minimum Of 5 Years Of Experience In Ux Design And Leadership Roles.
Proven Track Record Of Successfully Managing And Mentoring A Team Of Ux Designers.
Strong Understanding Of User-Centered Design Principles And Methodologies.
Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally With Product Managers, Engineers, And Other Stakeholders.
Project Management
Prototyping
Information architecture
Interaction design
Visual design
Design Thinking
Team Leadership
User Research
usability testing
Wireframing
User testing
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a UX Design Manager in King of Prussia, PA, USA is $104,000 - $143,000 per year. This range may vary depending on the specific company, years of experience, and additional skills or certifications. Some companies may offer a higher salary for candidates with a strong portfolio or specialized skills in areas such as user research or prototyping.
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First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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