Frequently Asked Questions about First Data-Fiserv Careers

Yes, First Data offers flexible working hours. Employees can work remotely or adjust their hours to better accommodate their schedules.

Yes, First Data offers a range of additional benefits, including 401(k) retirement savings plans, employee discounts, flexible spending accounts, health savings accounts, life insurance, tuition assistance, and more.

First Data does not provide health insurance, but it does offer a Health and Wellness Benefit Program for eligible US employees. This program provides access to discounted health and wellness programs and services, as well as a variety of health and wellness resources.

Yes, First Data does offer a retirement plan for its employees. The plan is administered by Fidelity Investments and is known as the First Data 401(k) Retirement Savings Plan. Employees are able to contribute up to 60% of their eligible compensation on a pre-tax basis. Employer matching contributions are also available.

Performance at First Data is assessed with a combination of qualitative and quantitative metrics. Qualitatively, managers assess performance based on the employee's individual goals and objectives, as well as their contributions to the team and the organization. Quantitatively, performance is measured through comparison against key performance indicators (KPIs); these may include financial results, customer service metrics, and operational efficiency. Additionally, employees are encouraged to develop a career development plan with their managers to ensure they are meeting their personal and professional goals.

Yes, First Data does have an employee referral program.

Yes, First Data has a diversity and inclusion program. The company has dedicated resources to the program, which includes initiatives to promote inclusion and equal opportunity in the workplace. First Data has also implemented diversity training for its employees and has developed a Diversity Council to support its efforts.

The hiring timeline for First Data varies depending on the position and location. Generally, the hiring process begins with an online application, followed by an assessment and phone interview. If the applicant is successful at this stage, they may be invited to an in-person interview or an on-site assessment. The final stage of the process includes reference checks and an offer of employment. Depending on the position, the hiring timeline could take anywhere from two weeks to several months.

The interview process at First Data is typically composed of a phone interview with a recruiter, followed by an onsite interview with several members of the team. The onsite interview typically consists of a mix of technical and behavioral questions. Additionally, candidates may be asked to complete a coding exercise or take part in a panel discussion.

The dress code at First Data is business casual. Employees should wear professional, neat, and comfortable clothing. Shirts, slacks, skirts, and blouses are all appropriate. Jeans and t-shirts are not allowed.

Yes, First Data offers vacation and sick time to eligible employees. Vacation time is offered on an accrual basis and sick time is available as needed.

Yes, First Data provides a range of benefits to its employees, including medical, dental, and vision insurance; paid vacation and holidays; retirement plans; tuition assistance; and more.

Yes, First Data offers volunteer opportunities. Volunteers can help to improve the lives of local communities, support corporate giving, or get involved with employee resource groups. First Data also provides employees with the opportunity to take a volunteer day off to support a cause they care about. For more information, please visit the First Data website.

Yes, First Data offers several employee recognition programs. These include Employee of the Month, annual service awards, and awards for exceptional performance.

Yes, First Data offers employee discounts. They offer a variety of discounts on products and services, including discounts on travel and entertainment, as well as discounts on various products and services.

First Data’s mission is to empower businesses and consumers around the world with the most innovative and secure payment solutions. We provide businesses of all sizes with the technology, insights, and partnerships to make smarter decisions and transform the way they manage and move money. We also provide consumers with more convenient, secure, and rewarding payment experiences.

First Data does not offer tuition reimbursement.

You can search for open positions at First Data by visiting their website and clicking on the "Careers" tab. You can also search for open positions on job search websites.

Yes, First Data offers relocation assistance to help employees move for work.

The onboarding process at First Data typically takes between 6 and 8 weeks.