First Data-Fiserv

Senior Sales Support Specialist

First Data-Fiserv
Coral Springs, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-focused individual seeking a challenging and rewarding career opportunity? Look no further than First Data-Fiserv! We are currently seeking a Senior Sales Support Specialist to join our dynamic team. As a leader in the global payments and financial services industry, First Data-Fiserv offers a fast-paced and innovative work environment where you can make a real impact. If you possess strong communication and problem-solving skills, have a passion for sales, and are driven to deliver exceptional customer service, we want to hear from you! Join us and take your career to the next level.

  1. Provide exceptional customer service by promptly responding to customer inquiries and addressing any issues or concerns.
  2. Assist in the sales process by gathering necessary information, preparing sales materials, and conducting research on potential clients.
  3. Serve as a liaison between sales team and other departments, ensuring timely and accurate communication.
  4. Maintain and update customer records and sales data in the company's CRM system.
  5. Collaborate with sales team to develop and implement effective sales strategies and plans.
  6. Identify opportunities for improvement and present recommendations to management.
  7. Stay up-to-date on industry trends and developments to better understand customer needs and market demands.
  8. Provide sales support to team members, including training and guidance on sales processes.
  9. Participate in sales meetings and contribute ideas for enhancing sales performance.
  10. Maintain a positive and professional attitude to promote a strong company image and culture.
Where is this job?
This job is located at Coral Springs, FL, USA
Job Qualifications

  • Minimum Of 5 Years Of Experience In Sales Support Or Related Field: The Ideal Candidate For A Senior Sales Support Specialist Job At First Data-Fiserv Should Have At Least 5 Years Of Experience In Sales Support Or A Related Role. This Will Demonstrate Their Understanding Of The Sales Process And Their Ability To Support The Sales Team Effectively.

  • Strong Knowledge Of Payment Processing Industry: First Data-Fiserv Is A Leading Provider Of Payment Processing Solutions, So It Is Important For The Senior Sales Support Specialist To Have A Strong Understanding Of The Industry. This Includes Knowledge Of Industry Trends, Competitors, And Regulations.

  • Excellent Communication And Interpersonal Skills: As A Senior Sales Support Specialist, The Individual Will Be Working Closely With The Sales Team And Other Departments Within The Company. Therefore, Strong Communication And Interpersonal Skills Are Necessary To Effectively Collaborate And Build Relationships With Colleagues.

  • Proficiency In Crm Software And Microsoft Office: First Data-Fiserv Utilizes Customer Relationship Management (Crm) Software To Manage Sales Activities And Customer Data. Proficiency In Crm Software, As Well As Microsoft Office (Excel, Word, Powerpoint), Is Essential For A Senior Sales Support Specialist To Effectively Perform Their Job Duties.

  • Detail-Oriented With Strong Organizational Skills: The Senior Sales Support Specialist Will Be Responsible For Managing A High Volume Of Sales-Related Tasks And Ensuring Accuracy And Timeliness. Therefore, Strong Attention To Detail And Organizational Skills Are Crucial To Succeed In This Role.

Required Skills

  • Communication

  • Time Management

  • Analytical skills

  • Product knowledge

  • Negotiation

  • customer service

  • Relationship Management

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Sales Strategy

  • Technical Proficiency

Soft Skills

  • Communication

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Sales Support Specialist in Coral Springs, FL, USA is $50,000 to $80,000 per year. This may vary based on factors such as experience, education, and the specific industry or company the individual is working for.

Additional Information
First Data-Fiserv is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2025
Apply BeforeJuly 20th, 2025
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About First Data-Fiserv

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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