Relationship Manager

Are you a people-person with a knack for building and maintaining strong relationships? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you at First Data-Fiserv as a Relationship Manager. Our company is a global leader in financial technology, providing innovative solutions to help businesses of all sizes succeed. As a Relationship Manager, you will play a crucial role in fostering long-term partnerships with our clients, ensuring their satisfaction and loyalty. We are seeking a highly motivated and customer-focused individual with excellent communication and problem-solving skills. If this sounds like you, we encourage you to apply for this position and become a valuable member of our team.

1. Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
2. Act as the primary point of contact for clients, addressing any inquiries or concerns they may have.
3. Proactively identify and address client needs and provide solutions to help them achieve their business goals.
4. Collaborate with cross-functional teams to deliver exceptional service and support to clients.
5. Monitor and track client account activity and provide regular updates to management.
6. Identify opportunities for growth and expansion within existing client relationships.
7. Maintain a thorough understanding of the company's product and service offerings to effectively communicate and promote them to clients.
8. Conduct regular check-ins and reviews with clients to gather feedback and identify areas for improvement.
9. Stay up-to-date on industry trends and developments to better serve clients and anticipate their needs.
10. Act as a brand ambassador for the company, promoting our values and mission to clients.
11. Identify and resolve any issues or conflicts that may arise with clients in a timely and professional manner.
12. Meet or exceed assigned sales and retention goals.
13. Utilize customer relationship management (CRM) tools and systems to track and manage client interactions and relationships.
14. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
15. Continuously seek ways to improve and enhance the client experience.

According to JobzMall, the average salary range for a Relationship Manager in California, USA is between $50,000 and $100,000 per year. However, this can vary depending on factors such as the industry, company size, and experience level of the individual. Some Relationship Managers may also receive bonuses and commission as part of their compensation package.

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!