Relationship Manager, Healthcare and Insurance
Welcome to First Data-Fiserv, where innovation and collaboration come together to deliver cutting-edge solutions to our clients. We are currently seeking a driven and dynamic Relationship Manager to join our Healthcare and Insurance team. In this role, you will be responsible for building and maintaining strong relationships with our healthcare and insurance clients, ensuring their satisfaction with our products and services. As a key member of our team, you will play a crucial role in driving business growth and promoting customer retention. If you have a passion for the healthcare and insurance industry and a proven track record of success in relationship management, we want to hear from you!
- Cultivate and maintain strong relationships with healthcare and insurance clients.
- Act as the primary point of contact for clients, addressing any inquiries or concerns promptly and effectively.
- Develop a thorough understanding of clients' needs and goals in order to provide tailored solutions and opportunities for growth.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.
- Proactively identify and pursue new business opportunities within existing accounts.
- Prepare and deliver presentations and reports to clients, highlighting the value and benefits of our solutions.
- Monitor client satisfaction and address any issues or feedback in a timely manner.
- Stay updated on industry trends and developments to inform and advise clients on new and relevant products and services.
- Work closely with sales and marketing teams to develop strategies for customer retention and business growth.
- Maintain accurate and up-to-date records of client interactions and activities in the CRM system.
Knowledge Of Healthcare And Insurance Industry: A Relationship Manager At First Data-Fiserv Must Have A Strong Understanding Of The Healthcare And Insurance Industry, Including The Latest Trends, Regulations, And Challenges.
Sales And Account Management Experience: The Ideal Candidate Should Have At Least 3-5 Years Of Experience In Sales And Account Management, Preferably In The Healthcare And Insurance Sector. This Includes A Proven Track Record Of Successfully Managing Client Relationships And Meeting Sales Targets.
Excellent Communication And Interpersonal Skills: As A Relationship Manager, Effective Communication And Interpersonal Skills Are Crucial To Building And Maintaining Strong Relationships With Clients. The Candidate Must Be Able To Effectively Communicate Complex Information And Build Trust With Clients.
Strategic Thinking And Problem-Solving Abilities: First Data-Fiserv Is Looking For A Relationship Manager Who Can Think Strategically And Proactively Identify And Solve Problems For Clients. This Requires Strong Analytical And Critical Thinking Skills.
Team Player With Customer Service Orientation: The Candidate Must Be A Team Player And Collaborate With Internal Teams To Deliver Exceptional Service To Clients. A Customer Service Orientation Is Also Important To Ensure Client Satisfaction And Retention.
Communication Skills
Project Management
Data Analysis
Negotiation
customer service
Relationship Building
Team Leadership
Problem-Solving
Client management
Sales Strategy
Cross-Selling
Industry Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Relationship Manager, Healthcare and Insurance in Connecticut, USA is $64,000 to $95,000 per year. This range may vary depending on factors such as the size and type of company, years of experience, and specific job duties. Additionally, salaries may also include bonuses and other benefits.
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