First Data-Fiserv

Product Manager, Gift Cards

First Data-Fiserv

Berkeley Heights, NJ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about creating innovative products that drive customer satisfaction? Do you have a strong background in managing gift card programs? We are seeking a dynamic and driven Product Manager to join our team at First Data. As the Product Manager for Gift Cards, you will play a crucial role in developing and launching new gift card solutions that meet the needs of our diverse client base. With your strategic mindset and strong leadership skills, you will collaborate with cross-functional teams to drive product development and ensure the success of our gift card programs. If you have a proven track record of delivering results in the fast-paced world of product management, we want to hear from you!

  1. Develop and implement strategic plans for the gift card product line, in line with company goals and objectives.
  2. Conduct market research and analysis to identify customer needs and industry trends, and use this information to inform product development.
  3. Collaborate with cross-functional teams including sales, marketing, and operations to ensure the successful launch and ongoing management of gift card programs.
  4. Lead the development and execution of product roadmaps, including defining product features, pricing, and positioning.
  5. Manage the entire product lifecycle, from concept to launch to retirement, and make data-driven decisions to drive product improvements.
  6. Continuously monitor and analyze product performance, identifying opportunities for growth and improvement.
  7. Work closely with clients to understand their needs and gather feedback to inform product enhancements.
  8. Develop and maintain relationships with external partners and vendors to support the gift card program.
  9. Stay up-to-date with industry trends, competitors, and regulatory requirements related to gift card programs.
  10. Train and educate internal teams on the features and benefits of the gift card product line.
  11. Ensure compliance with all relevant laws, regulations, and company policies related to gift card programs.
  12. Provide regular reports and presentations to senior management on the performance of the gift card product line.
  13. Manage and allocate budget and resources effectively to support product development and maintenance.
  14. Foster a culture of innovation and continuous improvement within the product team.
Where is this job?
This job is located at Berkeley Heights, NJ, USA
Job Qualifications
  • Bachelor's Degree In Business, Marketing, Or A Related Field

  • Minimum Of 3-5 Years Experience In Product Management Or A Similar Role

  • Strong Understanding Of The Gift Card Industry And Market Trends

  • Excellent Project Management Skills, With The Ability To Prioritize And Meet Deadlines

  • Exceptional Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Stakeholders.

Required Skills
  • Project Management

  • Data Analysis

  • Market Research

  • User Experience

  • Brand management

  • Strategy development

  • Pricing strategy

  • Competitive analysis

  • Product positioning

  • Product Roadmap

  • Customer

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Manager, Gift Cards in Berkeley Heights, NJ, USA is $90,000-$120,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry the individual is working in.

Additional Information
First Data-Fiserv is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About First Data-Fiserv

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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