Fraud & Dispute Associate

Are you a detail-oriented problem solver with a passion for protecting businesses and consumers from fraudulent activity? Then we have the perfect opportunity for you! First Data-Fiserv is seeking a highly motivated and experienced Fraud & Dispute Associate to join our dynamic team. In this role, you will play a crucial part in detecting and preventing fraudulent transactions, investigating disputes, and ensuring the security of our clients' financial data. If you have a strong analytical mindset, excellent communication skills, and a proven track record in fraud management, we encourage you to apply. Join us in our mission to provide top-notch fraud prevention services and make a difference in the fight against financial crime.

1. Conduct thorough investigations into suspected fraudulent activity, utilizing various tools and resources to gather evidence and identify patterns.
2. Proactively monitor and analyze transactional data to identify potential fraudulent activity and take appropriate action to prevent losses.
3. Work closely with clients to resolve disputes and provide timely and effective communication throughout the investigation process.
4. Utilize industry best practices and cutting-edge fraud detection technology to stay ahead of evolving fraud schemes.
5. Maintain accurate and detailed documentation of all investigations and actions taken.
6. Collaborate with cross-functional teams to share insights and trends, and develop strategies to mitigate fraud risk.
7. Stay up-to-date on the latest fraud trends and techniques, and implement new processes and procedures as needed to adapt to changing fraud threats.
8. Provide support and assistance to other team members, sharing knowledge and expertise to improve overall fraud prevention efforts.
9. Maintain the highest level of confidentiality and integrity when handling sensitive financial information.
10. Continuously seek out opportunities for process improvement and efficiency to enhance the overall effectiveness of the fraud prevention program.
11. Stay compliant with all relevant laws and regulations related to fraud detection and prevention.
12. Represent the company in a professional manner and maintain positive relationships with clients and partners.
13. Demonstrate a strong commitment to customer service and satisfaction, ensuring all inquiries and issues are resolved in a timely and satisfactory manner.
14. Adhere to company policies and procedures and maintain a high standard of ethical conduct at all times.
15. Embrace the company's mission and values, and actively contribute to a positive and inclusive work culture.

According to JobzMall, the average salary range for a Fraud & Dispute Associate in Omaha, NE, USA is between $35,000 and $55,000 per year. However, this can vary depending on the specific company, industry, experience level, and other factors. Some employers may offer higher salaries for more experienced or specialized candidates. It is important to research the specific job and company to get a more accurate salary estimate.

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!