
DNA PS Implementation Support, Operations Consultant
Welcome to First Data-Fiserv, a global leader in financial technology solutions. We are seeking a DNA PS Implementation Support, Operations Consultant to join our team and help us provide exceptional service to our clients. As a member of our dedicated team, you will have the opportunity to work with cutting-edge technology and make a significant impact on the financial services industry. We are looking for a highly motivated individual with a strong background in DNA core processing and a passion for delivering top-notch customer support. If you are a self-starter, possess excellent problem-solving skills, and thrive in a fast-paced environment, we want to hear from you! Join us and be a part of shaping the future of financial technology.
- Provide exceptional customer service to clients using DNA core processing technology.
- Collaborate with clients to understand their needs and provide suitable solutions.
- Assist with the implementation of DNA core processing technology for new clients.
- Troubleshoot and resolve technical issues related to DNA core processing.
- Communicate with clients to provide updates on project progress and timelines.
- Act as a subject matter expert on DNA core processing technology.
- Train clients on how to effectively use DNA core processing technology.
- Proactively identify and suggest improvements to processes and procedures.
- Stay updated on industry trends and advancements in DNA core processing technology.
- Participate in team meetings and provide valuable insights and suggestions.
- Maintain accurate and detailed records of client interactions and support provided.
- Collaborate with cross-functional teams to ensure seamless service delivery to clients.
- Adhere to company policies and procedures while performing job duties.
- Continuously develop and enhance knowledge and skills related to DNA core processing technology.
- Represent the company in a professional and positive manner at all times.
Excellent Problem-Solving And Troubleshooting Skills
Bachelor's Degree In A Related Field (E.g. Computer Science, Information Technology, Business Administration)
Minimum Of 3 Years Of Experience In Implementing And Supporting Dna Ps (Processing System) For Financial Institutions
Strong Understanding Of Database Management And Sql Querying
Ability To Work Independently And Manage Multiple Projects Simultaneously, While Maintaining Attention To Detail And Meeting Deadlines.
Quality Assurance
Change Management
Process Improvement
Project Management
Data Analysis
System configuration
Training and Development
Client Relationship Management
Documentation and reporting
Technical Troubleshooting
Dna Platform Expertise
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a DNA PS Implementation Support, Operations Consultant in Berkeley Heights, NJ, USA is $80,000-$100,000 per year. This may vary depending on the specific company, years of experience, and other factors such as education and certifications.
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First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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