First Data-Fiserv

Coral Springs, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At First Data-Fiserv, we are looking for a highly motivated and detail-oriented Collector to join our growing team. As a Collector, you will play a crucial role in ensuring the timely collection of outstanding payments from our clients. We are seeking a candidate who is dedicated, organized, and has excellent communication skills. If you are passionate about finance and have a strong ability to negotiate and build relationships, we want to hear from you. Join us and be a part of a dynamic and innovative company that values its employees and promotes growth opportunities.

  1. Conduct timely and effective collection activities to ensure prompt and full payment from clients.
  2. Monitor and manage outstanding payments and aging accounts receivable.
  3. Communicate with clients via phone, email, and written correspondence to resolve payment issues and disputes.
  4. Negotiate payment plans and settlements with clients to facilitate timely and complete payment.
  5. Maintain accurate and up-to-date records of all collection activities and customer interactions.
  6. Collaborate with internal teams, such as sales and customer service, to resolve customer inquiries and issues that may be impacting payment.
  7. Identify and escalate potential collection risks to management.
  8. Adhere to all legal and company policies and procedures related to debt collection.
  9. Provide excellent customer service and maintain positive relationships with clients.
  10. Continuously identify and implement process improvements to increase efficiency and effectiveness of collection efforts.
  11. Participate in training and development opportunities to enhance skills and knowledge in debt collection.
  12. Meet and exceed individual and team collection targets and goals.
  13. Stay updated on industry and market trends related to debt collection.
  14. Maintain a professional and positive attitude in all interactions with clients and colleagues.
  15. Embrace the company's values and culture, and contribute to a positive and productive work environment.
Where is this job?
This job is located at Coral Springs, FL, USA
Job Qualifications
  • Knowledge Of Payment Processing Industry: A Collector At First Data-Fiserv Must Have A Strong Understanding Of The Payment Processing Industry, Including Various Payment Methods, Regulations, And Industry Trends.

  • Strong Communication Skills: As A Collector, You Will Be Responsible For Communicating With Customers To Collect Payments. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential For This Role.

  • Attention To Detail: Collectors Must Have Strong Attention To Detail To Accurately Record And Track Payments, As Well As Identify Discrepancies Or Errors In Payment Processing.

  • Ability To Work Independently: Collectors At First Data-Fiserv Must Be Self-Motivated And Able To Work Independently To Manage Their Daily Tasks And Collections Efforts.

  • Customer Service Experience: The Ability To Provide Excellent Customer Service Is Crucial In This Role, As Collectors Will Often Interact With Customers Who Are Behind On Payments. Past Experience In Customer Service Or A Related Field Is Preferred.

Required Skills
  • Risk Management

  • Financial Analysis

  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Negotiation

  • customer service

  • Problem-Solving

  • Fraud detection

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Collector in Coral Springs, FL, USA is between $34,000 and $46,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the collector is working in. Some collectors may also receive bonuses or commission based on their performance.

Additional Information
First Data-Fiserv is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About First Data-Fiserv

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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