
Collector
At First Data-Fiserv, we are looking for a highly motivated and detail-oriented Collector to join our growing team. As a Collector, you will play a crucial role in ensuring the timely collection of outstanding payments from our clients. We are seeking a candidate who is dedicated, organized, and has excellent communication skills. If you are passionate about finance and have a strong ability to negotiate and build relationships, we want to hear from you. Join us and be a part of a dynamic and innovative company that values its employees and promotes growth opportunities.
- Conduct timely and effective collection activities to ensure prompt and full payment from clients.
- Monitor and manage outstanding payments and aging accounts receivable.
- Communicate with clients via phone, email, and written correspondence to resolve payment issues and disputes.
- Negotiate payment plans and settlements with clients to facilitate timely and complete payment.
- Maintain accurate and up-to-date records of all collection activities and customer interactions.
- Collaborate with internal teams, such as sales and customer service, to resolve customer inquiries and issues that may be impacting payment.
- Identify and escalate potential collection risks to management.
- Adhere to all legal and company policies and procedures related to debt collection.
- Provide excellent customer service and maintain positive relationships with clients.
- Continuously identify and implement process improvements to increase efficiency and effectiveness of collection efforts.
- Participate in training and development opportunities to enhance skills and knowledge in debt collection.
- Meet and exceed individual and team collection targets and goals.
- Stay updated on industry and market trends related to debt collection.
- Maintain a professional and positive attitude in all interactions with clients and colleagues.
- Embrace the company's values and culture, and contribute to a positive and productive work environment.
Knowledge Of Payment Processing Industry: A Collector At First Data-Fiserv Must Have A Strong Understanding Of The Payment Processing Industry, Including Various Payment Methods, Regulations, And Industry Trends.
Strong Communication Skills: As A Collector, You Will Be Responsible For Communicating With Customers To Collect Payments. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential For This Role.
Attention To Detail: Collectors Must Have Strong Attention To Detail To Accurately Record And Track Payments, As Well As Identify Discrepancies Or Errors In Payment Processing.
Ability To Work Independently: Collectors At First Data-Fiserv Must Be Self-Motivated And Able To Work Independently To Manage Their Daily Tasks And Collections Efforts.
Customer Service Experience: The Ability To Provide Excellent Customer Service Is Crucial In This Role, As Collectors Will Often Interact With Customers Who Are Behind On Payments. Past Experience In Customer Service Or A Related Field Is Preferred.
Risk Management
Financial Analysis
Data Entry
Communication
Time Management
Attention to detail
Organizational Skills
Negotiation
customer service
Problem-Solving
Fraud detection
Mult
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Collector in Coral Springs, FL, USA is between $34,000 and $46,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the collector is working in. Some collectors may also receive bonuses or commission based on their performance.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started