Collector

Hello there,Are you a detail-oriented individual with a passion for accuracy and organization? Do you have strong analytical skills and the ability to thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Collector at First Data-Fiserv. As a Collector, you will play a crucial role in our company's financial success by efficiently and effectively collecting on past due accounts. We are looking for someone who is motivated, self-driven, and has excellent communication skills to join our dynamic and growing team. If this sounds like you, read on to learn more about the qualifications we are seeking for this role.

1. Efficiently and effectively collect on past due accounts to contribute to the company's financial success.
2. Conduct thorough research and analysis on delinquent accounts to determine the best course of action.
3. Communicate professionally and courteously with customers to negotiate payment plans and resolve outstanding balances.
4. Maintain accurate and detailed records of all collection activities and customer interactions.
5. Adhere to all federal and state laws and regulations regarding debt collection practices.
6. Collaborate with other team members and departments to identify and implement process improvements for more efficient collections.
7. Identify and escalate high-risk accounts to management in a timely manner.
8. Provide excellent customer service by addressing and resolving customer inquiries and concerns.
9. Stay up-to-date on industry trends and best practices for debt collection.
10. Meet and exceed assigned collection targets and goals.
11. Maintain a positive and professional attitude while dealing with challenging or difficult situations.
12. Participate in ongoing training and development to enhance skills and knowledge related to the role.
13. Maintain confidentiality and discretion when handling sensitive customer information.
14. Take ownership of assigned accounts and proactively work towards resolution.
15. Continuously evaluate and improve collection strategies to maximize results.

According to JobzMall, the average salary range for a Collector in Marietta, GA, USA is between $33,000 and $50,000 per year. This can vary depending on factors such as the specific job duties, level of experience, and the company or organization hiring. Some collectors may also receive commission or bonuses based on performance.

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!