Client Manager

Welcome to First Data, a global leader in financial services technology and innovation. We are seeking a highly motivated and dynamic Client Manager to join our team. As a Client Manager, you will be responsible for building and maintaining strong relationships with our valued clients. Your expertise and dedication will play a crucial role in driving customer satisfaction and business growth. If you are a self-starter, possess exceptional communication skills, and have a proven track record of success in client management, we want to hear from you. Join our team and help us shape the future of financial services.

1. Build and maintain strong relationships with clients to ensure their satisfaction and retention.
2. Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner.
3. Understand the needs and goals of clients, and proactively recommend solutions to meet their financial services needs.
4. Collaborate with various internal teams to ensure timely and accurate delivery of services to clients.
5. Develop a deep understanding of First Data's products and services to effectively communicate their value to clients.
6. Monitor client accounts and identify potential issues or opportunities for growth.
7. Conduct regular meetings and check-ins with clients to review their satisfaction and identify areas for improvement.
8. Provide exceptional customer service and support to clients, going above and beyond to exceed their expectations.
9. Prepare and deliver presentations and reports to update clients on the latest products, services, and industry trends.
10. Stay up-to-date on industry developments and competitor offerings to provide valuable insights and recommendations to clients.
11. Collaborate with sales and marketing teams to identify and pursue new business opportunities with existing clients.
12. Meet and exceed performance targets and contribute to the overall success and growth of the company.

According to JobzMall, the average salary range for a Client Manager in Alpharetta, GA, USA is between $60,000 and $90,000 per year. This can vary depending on factors such as experience, industry, and company size.

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!