First Data-Fiserv

Client Certification Analyst

First Data-Fiserv

Berkeley Heights, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and analytical individual looking for an opportunity to utilize your skills in a dynamic and fast-paced environment? First Data is searching for a Client Certification Analyst to join our team. In this role, you will be responsible for ensuring that our clients meet the necessary requirements for certification and compliance. If you have a strong understanding of client-facing processes and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Conduct thorough reviews of client applications and documentation to ensure compliance with certification requirements.
  2. Communicate with clients to gather necessary information and address any discrepancies or issues in the certification process.
  3. Analyze data and identify any areas of concern or potential risks in client certification.
  4. Work closely with internal teams to troubleshoot and resolve any client-related issues or concerns.
  5. Maintain accurate and up-to-date records of certification processes and client information.
  6. Collaborate with cross-functional teams to develop and implement strategies for improving the certification process and enhancing client satisfaction.
  7. Stay updated on industry regulations and standards pertaining to client certification and compliance.
  8. Provide timely and effective communication to clients regarding the status of their certification process.
  9. Proactively identify and address potential roadblocks or delays in the certification process.
  10. Continuously monitor and evaluate the effectiveness of certification processes and make recommendations for improvements.
  11. Ensure compliance with data security and confidentiality protocols.
  12. Participate in training and development opportunities to enhance knowledge and skills related to client certification.
  13. Maintain a professional and positive attitude while representing the company and building strong relationships with clients.
  14. Adhere to all company policies and procedures while performing duties as a Client Certification Analyst.
Where is this job?
This job is located at Berkeley Heights, NJ, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Analytical And Problem-Solving Skills

  • Bachelor's Degree In Business, Finance, Or Related Field

  • Minimum Of 2 Years Experience In Client Services Or Financial Services Industry

  • Proficiency In Microsoft Excel And Other Data Analysis Tools

Required Skills
  • Documentation

  • Communication Skills

  • Project Management

  • Data Analysis

  • Time Management

  • Attention to detail

  • customer service

  • Risk assessment

  • Collaboration

  • Problem-Solving

  • Technical Proficiency

  • Fraud detection

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Certification Analyst in Berkeley Heights, NJ, USA is between $60,000 and $85,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.

Additional Information
First Data-Fiserv is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About First Data-Fiserv

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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