Business Analyst - Digital Products

At First Data, we are dedicated to providing innovative digital solutions to our clients. We are seeking a talented and experienced Business Analyst to join our team and help drive the development of our digital products. As a Business Analyst, you will play a crucial role in understanding the needs of our customers and translating them into actionable requirements for our product development teams. We are looking for someone with a passion for technology and a strong analytical mindset. If you are a detail-oriented problem solver who thrives in a fast-paced environment, we want to hear from you. Join us in shaping the future of digital products at First Data.

1. Conduct thorough research and analysis to understand market trends, customer needs, and industry best practices in order to inform product development decisions.
2. Collaborate with cross-functional teams including product managers, engineers, designers, and stakeholders to gather business requirements and translate them into clear and actionable product features.
3. Develop and maintain a deep understanding of our digital products, their functionalities, and their impact on our clients' businesses.
4. Utilize data and analytics to identify areas for product improvement and optimization.
5. Conduct user testing and gather feedback to continuously improve the user experience of our digital products.
6. Communicate effectively with technical and non-technical stakeholders to ensure alignment and understanding of product vision and requirements.
7. Facilitate meetings and workshops to gather insights and requirements from stakeholders and to drive decision-making.
8. Create and maintain detailed documentation of product requirements, use cases, and user stories.
9. Stay up-to-date with industry trends and advancements in technology to bring new and innovative ideas to the team.
10. Proactively identify and address potential roadblocks or issues that may impact product development timelines or quality.
11. Collaborate with project managers to ensure timely and successful delivery of product features.
12. Act as a subject matter expert for our digital products and provide support to other teams within the organization as needed.
13. Continuously evaluate and improve our product development processes to increase efficiency and effectiveness.
14. Adhere to company policies and procedures, including data security and privacy guidelines.

According to JobzMall, the average salary range for a Business Analyst - Digital Products in Berkeley Heights, NJ, USA is $89,500 - $111,500 per year. Salaries may vary depending on the specific company, years of experience, and skills of the individual.

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!