Are you a highly motivated and experienced Client Account Manager looking for a new challenge? Look no further than First American! We are currently seeking a Senior Client Account Manager to join our dynamic team and help drive our business forward. In this role, you will have the opportunity to work with some of our most high-profile clients, building and maintaining strong relationships while ensuring their needs are met and exceeded. If you have a proven track record of success in client management and a passion for delivering top-notch customer service, we want to hear from you!
- Build and maintain strong relationships with high-profile clients
- Understand and exceed client needs and expectations
- Act as the main point of contact for clients, addressing any inquiries or concerns
- Collaborate with internal teams to ensure timely and accurate delivery of services and products to clients
- Develop and implement strategies to retain and grow client accounts
- Conduct regular meetings and check-ins with clients to assess satisfaction and identify areas for improvement
- Analyze client data and provide insights to inform business decisions and improve client satisfaction
- Stay up-to-date on industry trends and developments to anticipate client needs and provide proactive solutions
- Handle and resolve any client conflicts or escalations in a timely and professional manner
- Act as a brand ambassador for the company, promoting our services and values to clients
- Train and mentor junior account managers, sharing best practices and providing guidance for success.
Bachelor's Degree In Business, Marketing, Or A Related Field.
Minimum Of 5 Years Of Experience In Sales Or Client Account Management.
Strong Understanding Of The Real Estate Industry And Related Products And Services.
Proven Track Record Of Successfully Managing And Growing Client Accounts.
Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships And Negotiate Effectively With Clients.
Contract Management
Data Analysis
Communication
Negotiation
customer service
Team Leadership
Problem-Solving
Client management
Sales Strategy
Relationship-Building
Cross-Selling
Account Retention
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sr. Client Account Manager is $70,000-$100,000 per year. However, this can vary depending on the industry, location, and specific responsibilities of the role. Some Sr. Client Account Managers may earn bonuses or commission based on their performance as well.
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First American Financial Corporation provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals.
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