First American

Receptionist

First American
Las Cruces, NM, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to First American! We are currently seeking a friendly and organized Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service to our clients and guests. We are looking for someone who is detail-oriented, a great communicator, and able to handle multiple tasks with ease. If you are a personable and professional individual with a passion for making a positive first impression, we would love to hear from you.

  1. Greet and welcome clients and guests in a friendly and professional manner.
  2. Answer and direct incoming phone calls and emails to the appropriate departments or individuals.
  3. Maintain a neat and organized reception area, ensuring it is presentable at all times.
  4. Coordinate and schedule appointments and meetings for clients and staff.
  5. Provide accurate and timely information to clients and guests, both in person and over the phone.
  6. Assist with administrative tasks such as filing, data entry, and managing office supplies.
  7. Handle client inquiries and complaints, and escalate issues to the appropriate parties as needed.
  8. Communicate effectively with all levels of staff, clients, and guests.
  9. Maintain confidentiality of sensitive information and handle it with discretion.
  10. Collaborate with other team members to ensure smooth workflow and provide support as needed.
  11. Adhere to company policies and procedures, including safety and security protocols.
  12. Continuously strive to provide exceptional customer service and make a positive first impression for the company.
  13. Keep track of visitor logs and manage security protocols for guests.
  14. Assist with special projects and events as assigned by management.
  15. Stay updated on company products, services, and policies to accurately answer client inquiries.
Where is this job?
This job is located at Las Cruces, NM, USA
Job Qualifications

  • Excellent Communication Skills: A Receptionist At First American Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Clients, Employees, And Other Stakeholders.

  • Proficient In Computer Skills: The Job Of A Receptionist Involves Managing Calls, Scheduling Appointments, And Maintaining Records. Therefore, Proficiency In Computer Skills, Including Knowledge Of Microsoft Office And Other Relevant Software, Is Essential.

  • Strong Organizational Skills: The Ability To Multitask And Prioritize Tasks Is Crucial For A Receptionist. They Should Be Able To Handle A High Volume Of Calls, Greet Visitors, And Perform Administrative Duties Efficiently.

  • Professional Demeanor: As The First Point Of Contact For Clients And Visitors, A Receptionist At First American Should Have A Professional And Friendly Demeanor. They Should Be Able To Maintain Composure In Stressful Situations And Handle Difficult Or Irate Clients With Tact And Diplomacy.

  • Previous Experience In A Similar Role: While Not Always A Requirement, Having Prior Experience As A Receptionist Or In A Customer Service Role Can Be An Advantage. It Shows That The Candidate Has The Necessary Skills And Experience To Handle The Responsibilities Of The Job Efficiently.

Required Skills

  • Data Entry

  • Communication

  • Time Management

  • Filing

  • Scheduling

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Computer proficiency

  • Phone Etiquette

Soft Skills

  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Receptionist in Las Cruces, NM, USA is $21,000 - $34,000 per year. This salary range can vary depending on factors such as the size and type of company, level of experience, and additional skills and responsibilities.

Additional Information
First American is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2025
Apply BeforeMay 10th, 2026
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About First American

First American Financial Corporation provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals.

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