First American

Product Operations Manager

First American

Santa Ana, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to First American, a trusted provider of title insurance and settlement services. We are currently seeking a driven and detail-oriented Product Operations Manager to join our dynamic team. As the Product Operations Manager, you will play a critical role in overseeing the development, launch, and ongoing management of our products. We are looking for someone who is passionate about streamlining processes, driving efficiency, and delivering top-notch products to our clients. If you have a strong background in product management and operations, excellent communication skills, and a knack for problem-solving, we want to hear from you! Join us in our mission to revolutionize the real estate industry and make a meaningful impact in the lives of our customers.

  1. Oversee the development, launch, and ongoing management of First American's products.
  2. Ensure products are delivered on time, within budget, and meet the needs of our clients.
  3. Streamline processes and drive efficiency to increase productivity and profitability.
  4. Collaborate with cross-functional teams to gather requirements, prioritize features, and create product roadmaps.
  5. Conduct market research and analyze customer data to identify trends and make data-driven product decisions.
  6. Work closely with the sales and marketing teams to develop product positioning and messaging that resonates with our target audience.
  7. Manage the product lifecycle from ideation to retirement, including defining product requirements, creating timelines, and ensuring successful product launches.
  8. Monitor product performance and provide recommendations for improvements or modifications.
  9. Communicate product updates and changes to internal teams and external stakeholders.
  10. Lead and mentor a team of product managers, providing guidance, support, and feedback.
  11. Stay up-to-date with industry trends and competitor offerings to inform product strategy.
  12. Collaborate with legal and compliance teams to ensure products are in compliance with regulations and industry standards.
  13. Continuously assess and improve processes to increase efficiency and effectiveness.
  14. Represent First American's brand and values in all interactions with clients and partners.
  15. Contribute to the overall success of First American by fostering a culture of innovation, collaboration, and continuous improvement.
Where is this job?
This job is located at Santa Ana, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Operations Management, Or Related Field.

  • Minimum Of 5 Years Of Experience In Product Operations Or Project Management, Preferably In The Financial Or Real Estate Industry.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Complex Operational Issues.

  • Proven Experience In Product Development And Launch, Including Defining Project Scope, Timelines, And Deliverables.

  • Excellent Communication And Leadership Skills, With The Ability To Collaborate And Manage Cross-Functional Teams.

Required Skills
  • Product Development

  • Quality Assurance

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Data Analysis

  • Communication

  • Budget management

  • Team Leadership

  • Risk assessment

  • Process optimization

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Operations Manager in Santa Ana, CA, USA is between $90,000 to $130,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or industry.

Additional Information
First American is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2024
Apply BeforeJune 21st, 2025
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About First American

First American Financial Corporation provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals.

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