Finish Line

Store Tech Desk Supervisor

Finish Line

3308 N, 3308 Mitthoeffer Rd, Indianapolis, IN 46235, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

Provides guidance, instruction, direction and leadership, with direct report responsibilities, to a team of deskside support engineers. Identifies operational improvements to all store technology systems, including determining changes to enhance the business. Provide support for new store openings, remodels, relocations, store closings, and JD store conversions. Achieve results by monitoring the quantitative and qualitative achievements of the team and report results to the manager. Work within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities. Remote into store computers for advanced investigations and troubleshooting. Assist with troubleshooting and technical diagnosis of store technology, both hardware and software issues; provide workarounds or solutions to critical issues. Work cross functionally with internal IT teams to support, maintain, and conduct standard activities in support of the backend store systems.

Where is this job?
This job is located at 3308 N, 3308 Mitthoeffer Rd, Indianapolis, IN 46235, USA
Job Qualifications
  • 2-4 years of experience in a leadership role required.

  • 2-4 years of experience in application and/or store technology support.

  • Must have intermediate to advanced knowledge of DOS, Windows/Linux OS, Android and/or IOS platform

Required Skills
  • Time Management

  • Technical Documentation

  • Process flows

  • Object oriented programming skills

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Adaptability

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Store Tech Desk Supervisor in 3308 N, 3308 Mitthoeffer Rd, Indianapolis, IN 46235, USA is between $34,000 and $42,000 per year. This salary range is dependent on experience, education, and skills of the individual.

Additional Information
Finish Line is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2020
Apply BeforeMay 10th, 2026
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About Finish Line

Finish Line, Inc. is an American retail chain that sells athletic shoes and related apparel and accessories. The company operates 660 stores in 47 states and Puerto Rico, mostly in enclosed shopping malls, as well as Finish Line-branded athletic shoe departments in more than 450 Macy's stores. In 2018, the company was acquired by multinational retailer JD Sports.

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