
Store Tech Desk Supervisor
Provides guidance, instruction, direction and leadership, with direct report responsibilities, to a team of deskside support engineers. Identifies operational improvements to all store technology systems, including determining changes to enhance the business. Provide support for new store openings, remodels, relocations, store closings, and JD store conversions. Achieve results by monitoring the quantitative and qualitative achievements of the team and report results to the manager. Work within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities. Remote into store computers for advanced investigations and troubleshooting. Assist with troubleshooting and technical diagnosis of store technology, both hardware and software issues; provide workarounds or solutions to critical issues. Work cross functionally with internal IT teams to support, maintain, and conduct standard activities in support of the backend store systems.
2-4 years of experience in a leadership role required.
2-4 years of experience in application and/or store technology support.
Must have intermediate to advanced knowledge of DOS, Windows/Linux OS, Android and/or IOS platform
Time Management
Technical Documentation
Process flows
Object oriented programming skills
Verbal communication
Prioritizing skills
written communication
Adaptability
Multi-tasking
According to JobzMall, the average salary range for a Store Tech Desk Supervisor in 3308 N, 3308 Mitthoeffer Rd, Indianapolis, IN 46235, USA is between $34,000 and $42,000 per year. This salary range is dependent on experience, education, and skills of the individual.
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Finish Line, Inc. is an American retail chain that sells athletic shoes and related apparel and accessories. The company operates 660 stores in 47 states and Puerto Rico, mostly in enclosed shopping malls, as well as Finish Line-branded athletic shoe departments in more than 450 Macy's stores. In 2018, the company was acquired by multinational retailer JD Sports.

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