Fifth Third Bank

Trading/Service Specialist

Fifth Third Bank
Cincinnati, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Trading/Service Specialist at Fifth Third Bank, you’ll have the opportunity to use your excellent customer service skills to serve our customers and grow our business. Our ideal candidate is a highly organized and detail-oriented individual with excellent communication and problem-solving skills. We’re looking for someone who can professionally handle inquiries, resolve customer issues, and provide superior service with a personal touch. To be successful in this role, you’ll need to have a strong financial background and understand the complexities of alternative investments and trading services. If you have a passion for customer service and thrive in a fast-paced environment, this could be the perfect job for you.

  1. Provide excellent customer service to customers and prospects.
  2. Handle customer inquiries and resolve customer issues in a professional manner.
  3. Identify opportunities to grow the business and develop new business relationships.
  4. Demonstrate strong financial knowledge and an understanding of alternative investments and trading services.
  5. Maintain accurate records of customer accounts and transactions.
  6. Demonstrate superior communication and problem-solving skills.
  7. Adhere to Fifth Third Bank's compliance policies and procedures.
  8. Utilize the bank's customer relationship management (CRM) system to track customer interactions.
  9. Remain up-to-date with industry trends and regulations.
  10. Maintain a positive attitude and provide personalized service with a smile.
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications

  • Proficient In Microsoft Office Suite

  • Knowledge Of Banking Regulations And Procedures

  • Ability To Work In A Fast-Paced Environment

  • Strong Interpersonal And Communication Skills

  • Excellent Customer Service And Problem Solving Skills

  • Ability To Multi-Task And Prioritize Workload

  • Demonstrated Knowledge Of Financial Products And Services

  • Ability To Analyze Financial Data And Make Sound Decisions

Required Skills

  • Risk Management

  • Financial Analysis

  • Banking

  • Process Improvement

  • Project Management

  • Account Management

  • Communication

  • Product knowledge

  • Negotiation

  • customer service

  • Relationship Management

  • Transaction processing

  • Market analysis

  • Problem-Solving

  • Selling

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Trading/Service Specialist in Cincinnati, OH, USA is between $42,000 and $62,000. This range is based on user-submitted salary information and employer postings on JobzMall. The salary range can vary depending on experience, qualifications, and job responsibilities.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeJanuary 14th, 2026
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About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

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