Fifth Third Bank

Retail Personal Banker Associate I

Fifth Third Bank
Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer-focused individual with a passion for finance and banking? Are you looking for a dynamic role with growth opportunities at a reputable financial institution? If so, then Fifth Third Bank is looking for you! We are currently seeking a Retail Personal Banker Associate I to join our team and provide exceptional customer service to our valued clients. In this role, you will have the opportunity to develop relationships with customers, offer financial advice, and assist with their banking needs. If you have a positive attitude, excellent communication skills, and a desire to help others achieve their financial goals, we encourage you to apply. Join us at Fifth Third Bank and become a part of our dedicated team of banking professionals.

  1. Develop and maintain strong relationships with customers through exceptional customer service.
  2. Offer financial advice and guidance to clients to help them achieve their financial goals.
  3. Assist customers with their banking needs, including opening accounts, processing transactions, and resolving any issues or concerns.
  4. Proactively identify and recommend products and services that best fit customers' financial needs.
  5. Demonstrate a thorough understanding of the bank's products and services to effectively educate and inform customers.
  6. Maintain a positive and professional demeanor at all times, representing Fifth Third Bank in a positive light.
  7. Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance.
  8. Meet and exceed sales and customer service goals to contribute to the overall success of the branch.
  9. Continuously develop knowledge and skills related to banking and financial services to provide the best possible service to customers.
  10. Collaborate with team members to achieve branch and individual performance objectives.
  11. Act as a brand ambassador for Fifth Third Bank, promoting a positive image and reputation in the community.
  12. Attend and actively participate in team meetings and training sessions to stay informed on products, services, and industry updates.
  13. Maintain accurate and up-to-date customer records and documentation.
  14. Handle confidential information with discretion and follow all security and privacy protocols.
  15. Display a strong work ethic and commitment to excellence in all aspects of the job.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • High School Diploma Or Equivalent: A Minimum Educational Requirement For This Position Is A High School Diploma Or Equivalent, Ensuring A Basic Level Of Knowledge And Understanding In Various Subjects.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality, Is Preferred For A Retail Personal Banker Associate I. This Demonstrates The Ability To Communicate Effectively And Provide Exceptional Service To Clients.

  • Knowledge Of Banking Products And Services: Familiarity With Various Banking Products And Services, Including Checking And Savings Accounts, Loans, And Credit Cards, Is Essential For This Role. This Knowledge Will Enable The Associate To Assist Customers In Making Informed Financial Decisions.

  • Sales And Goal-Oriented Mindset: The Role Of A Retail Personal Banker Associate I Involves Meeting Sales Targets And Promoting Bank Products To Customers. Therefore, Having A Sales-Oriented Mindset And The Ability To Meet Sales Goals Is Crucial For Success In This Position.

  • Strong Communication And Interpersonal Skills: As A Retail Personal Banker Associate I, The Ability To Communicate Clearly And Effectively With Customers, Colleagues, And Management Is Crucial. This Role Also Requires Building Relationships With Customers, So Strong Interpersonal Skills Are Essential.

Required Skills

  • Data Entry

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Relationship Building

  • Cash Handling

  • Sales Support

  • Attention to

  • Cross-Selling

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Personal Banker Associate I in Charlotte, NC, USA is $30,000 - $40,000 per year. However, this can vary depending on the specific bank and the individual's experience and qualifications.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2026
Apply BeforeJuly 5th, 2026
This job posting is from a verified source. 
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

Frequently asked questions
More Jobs From Fifth Third Bank

View All Fifth Third Bank jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started