Fifth Third Bank

Retail Personal Banker

Fifth Third Bank

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a Retail Personal Banker to join the Fifth Third Bank team and provide outstanding customer service. As a Retail Personal Banker, you will be an integral part of the customer experience, helping customers with a range of banking needs, from opening new accounts to making investments. You must be highly organized, detail-oriented, and possess strong interpersonal skills. We are looking for an individual who is passionate about helping customers and is excited to join our team.The ideal candidate should possess a minimum of two years of banking experience, a high school diploma, and a good understanding of banking policies and procedures. Additionally, you should have strong communication and customer service skills, as well as the ability to multi-task and work independently. If you have exceptional problem-solving and time management skills, we want to hear from you!

Responsibilities:

  1. Greet and assist customers in a professional and friendly manner.
  2. Open and manage customer accounts.
  3. Provide customers with information about banking products and services.
  4. Respond to customer inquiries and troubleshoot problems.
  5. Process customer deposits, withdrawals, and loan payments.
  6. Ensure compliance with banking regulations and policies.
  7. Maintain accurate records of customer interactions.
  8. Generate reports of customer transactions.
  9. Follow industry best practices to ensure customer satisfaction and retention.
  10. Monitor customer accounts and transactions for potential fraudulent activity.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Excellent Communication Skills

  • Attention To Detail

  • Cash Handling Experience

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Proficiency In Microsoft Office

  • Sales Experience

  • Knowledge Of Banking Products

Required Skills
  • Financial Analysis

  • Banking

  • Data Entry

  • Networking

  • Communication

  • Sales

  • Microsoft Office

  • Product knowledge

  • Problem Solving

  • customer service

  • Relationship Building

  • Cash Handling

  • Credit Analysis

  • Teamwork

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Personal Banker in Columbus, OH, USA is between $30,000 and $45,000 per year. This salary range can vary depending on the experience and qualifications of the individual. Additionally, many banking institutions may offer bonuses and other incentives to their personal bankers.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

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