Preferred Relationship Manager

At Fifth Third Bank, we are looking for an experienced and passionate Preferred Relationship Manager to join our team. This position requires an individual with excellent customer service and communication skills, as well as a passion for delivering an exceptional customer experience. As a Preferred Relationship Manager, you will have the opportunity to build strong customer relationships and create an optimal customer experience.This position requires a minimum of two years of customer service experience, preferably within a banking or financial services environment. Additionally, you must have an understanding of banking products and services, excellent customer service skills, and strong communication and interpersonal skills. The ideal candidate will have a positive attitude, be highly organized, and have the ability to work independently. This position requires a high degree of professionalism, and a commitment to meeting and exceeding customer expectations. If you are looking to join a dynamic team and help create an outstanding customer experience, we encourage you to apply today.

Responsibilities:

1. Develop and maintain strong customer relationships and foster an exceptional customer experience.
2. Provide timely and accurate customer service inquiries and requests.
3. Utilize knowledge of banking products and services to provide meaningful advice and solutions to customers.
4. Identify customer needs and cross-sell appropriate banking products and services.
5. Maintain a high level of professionalism in customer interactions at all times.
6. Monitor customer accounts to ensure accuracy and resolve any discrepancies.
7. Ensure compliance to all banking regulations and industry standards.
8. Generate reports and analytics to monitor customer activity and identify potential areas for improvement.
9. Stay current with industry trends and changes to ensure optimal customer service.
10. Work independently and collaboratively with other team members to meet customer expectations.

According to JobzMall, the average salary range for a Preferred Relationship Manager in Chicago, IL, USA is between $41,000 and $64,000 per year. This range can vary depending on the company, the individual's experience, and the type of relationship managed.

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.