Fifth Third Bank

Personal Banker II - Brooklyn Village

Fifth Third Bank

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Fifth Third Bank! We are currently seeking a highly motivated and customer-focused individual to join our team as a Personal Banker II for our Brooklyn Village branch. As a Personal Banker II, you will have the opportunity to build relationships with our clients and provide them with personalized financial solutions. We are looking for someone who is passionate about helping others achieve their financial goals and has a strong understanding of banking products and services. If you are a self-starter with excellent communication skills and a desire to grow within a dynamic organization, we encourage you to apply for this exciting opportunity.

  1. Build and maintain relationships with clients by providing exceptional customer service and personalized financial solutions.
  2. Possess a strong understanding of banking products and services offered by Fifth Third Bank.
  3. Meet and exceed sales goals by proactively identifying and promoting appropriate banking products and services to clients.
  4. Conduct financial reviews with clients to assess their needs and offer tailored solutions.
  5. Act as a trusted advisor to clients, providing guidance and support in achieving their financial goals.
  6. Utilize strong communication skills to effectively interact with clients and other team members.
  7. Stay up-to-date on industry trends and changes in banking regulations to ensure compliance and provide accurate information to clients.
  8. Act as a resource for clients, providing education on banking products, services, and digital tools.
  9. Collaborate with colleagues to ensure a seamless and positive customer experience.
  10. Take ownership of customer inquiries, complaints, and issues, and work to resolve them in a timely and efficient manner.
  11. Consistently maintain a high level of professionalism and represent Fifth Third Bank in a positive manner.
  12. Participate in ongoing training and development opportunities to continuously improve skills and knowledge.
  13. Adhere to all company policies and procedures, including security and compliance protocols.
  14. Take initiative to identify and suggest process improvements to enhance the customer experience.
  15. Embrace and contribute to a positive and team-oriented work environment.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Excellent Customer Service Skills And Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 2 Years Of Experience In Retail Banking Or Financial Services Industry.

  • Strong Knowledge Of Bank Products And Services, Including Lending, Investments, And Credit Analysis.

  • Proficient In Using Banking Software And Technology, With The Ability To Adapt To New Systems And Processes.

Required Skills
  • Financial Analysis

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Relationship Management

  • Cash Handling

  • Teamwork

  • Banking Regulations

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Positivity

  • Resilience

Compensation

According to JobzMall, the average salary range for a Personal Banker II - Brooklyn Village in Charlotte, NC, USA is $40,000-$55,000 per year. This may vary depending on the specific bank, level of experience, and other factors. Some banks may also offer bonuses and commission opportunities for Personal Bankers based on performance.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2026
Apply BeforeJuly 5th, 2026
This job posting is from a verified source. 

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About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

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