Fifth Third Bank

Personal Banker Associate I

Fifth Third Bank

Muskegon, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you someone who is passionate about helping individuals achieve their financial goals? Do you have a strong understanding of banking products and services? If so, Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate I. In this role, you will have the opportunity to build relationships with clients, offer personalized financial solutions, and provide exceptional service. If you are a driven and self-motivated individual with a strong desire to succeed, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain strong relationships with clients to understand their financial goals and needs.
  2. Offer personalized and comprehensive financial solutions to clients based on their individual needs and circumstances.
  3. Educate clients on various banking products and services offered by the bank.
  4. Provide exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.
  5. Proactively identify and recommend additional products and services to clients to meet their financial objectives.
  6. Assist clients with opening new accounts, processing transactions, and completing necessary paperwork.
  7. Stay up-to-date on industry trends, changes in regulations, and new banking products and services.
  8. Meet and exceed sales targets and goals set by the bank.
  9. Work collaboratively with other team members to achieve departmental and organizational objectives.
  10. Maintain accurate and detailed client records, ensuring compliance with all bank policies and procedures.
  11. Continuously strive to enhance the customer experience and exceed customer expectations.
  12. Participate in training and development programs to improve knowledge and skills necessary for the role.
  13. Adhere to all regulatory and legal requirements, including but not limited to, Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures.
  14. Contribute to a positive and professional work environment by promoting teamwork, respect, and open communication.
  15. Represent the bank in a professional manner at all times and positively promote the bank's image and brand.
Where is this job?
This job is located at Muskegon, MI, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Business, Finance, Or A Related Field

  • Strong Sales And Customer Service Experience, Preferably In A Banking Or Financial Institution

  • Knowledge Of Banking Products And Services, Including Loans, Mortgages, And Investment Options

  • Ability To Multitask And Work In A Fast-Paced, Team-Oriented Environment

Required Skills
  • Financial Analysis

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • Relationship Management

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Banker Associate I in Muskegon, MI, USA is between $38,000 and $50,000 per year. This may vary depending on the specific bank and location within Muskegon, as well as the experience and qualifications of the individual. Additionally, bonuses and commission may also be included in the total compensation package.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2026
Apply BeforeJuly 5th, 2026
This job posting is from a verified source. 

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About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

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