Default Specialist

As a Default Specialist at Fifth Third Bank, you will play an integral role in our effort to provide excellent customer service and help our clients achieve their financial goals. We are looking for a motivated individual with strong problem-solving and communication skills who is able to work both independently and collaboratively. The successful candidate will have a deep understanding of the bank's policies and procedures, a commitment to providing a high level of service, and a dedication to staying knowledgeable about the latest industry trends. If you have the requisite qualifications and are passionate about helping our customers, then this could be the perfect job for you!

Responsibilities:

1. Maintain a deep understanding of Fifth Third Bank's policies and procedures and stay up-to-date with latest industry trends.
2. Provide excellent customer service and help clients achieve their financial goals.
3. Analyze customer data to identify potential areas of risk and provide solutions.
4. Respond to customer inquiries and requests in a timely and professional manner.
5. Collaborate with other departments to ensure customer satisfaction.
6. Investigate and resolve default claims, as necessary.
7. Prepare detailed reports on customer accounts and loan agreements.
8. Negotiate payment plans with customers in default.
9. Monitor customer accounts to ensure compliance with loan terms.
10. Ensure all loan documents and paperwork are accurate and up-to-date.

According to JobzMall, the average salary range for a Default Specialist in Cincinnati, OH, USA is $39,735 - $51,922. This salary range may vary depending on experience, education, certifications, and other factors.

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.