Fidelity National Information- FIS

Telecommunications Cisco VoIP Engineer

Fidelity National Information- FIS

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled and experienced Cisco VoIP Engineer looking for a challenging and rewarding career opportunity? Look no further than Fidelity National Information Services (FIS)! As a leading provider of innovative and cutting-edge telecommunications solutions, we are seeking a talented individual to join our team as a Telecommunications Cisco VoIP Engineer. In this role, you will be responsible for designing, implementing, and maintaining our Cisco VoIP infrastructure to support our global network. If you have a passion for Cisco technology and possess the necessary qualifications, we want to hear from you! Join our dynamic team and help shape the future of telecommunications at FIS.

  1. Design and implement Cisco VoIP infrastructure to support the global network.
  2. Maintain and troubleshoot existing Cisco VoIP systems to ensure optimal functionality.
  3. Collaborate with cross-functional teams to identify and implement new features and enhancements for the VoIP infrastructure.
  4. Stay up-to-date with industry trends and advancements in Cisco technology to continuously improve the VoIP system.
  5. Conduct regular performance evaluations and make recommendations for improvements and optimizations.
  6. Work closely with IT security team to ensure the VoIP system meets all security and compliance requirements.
  7. Provide technical support and guidance to other team members and end-users.
  8. Develop and maintain documentation for VoIP systems, including network diagrams and standard operating procedures.
  9. Participate in on-call rotations for after-hours support and maintenance.
  10. Identify and address any potential issues or risks that may impact the VoIP infrastructure.
  11. Collaborate with vendors and service providers to resolve any technical issues or outages.
  12. Conduct regular testing and maintenance activities to ensure high availability and reliability of the VoIP system.
  13. Train and educate end-users on how to effectively use the VoIP system and its features.
  14. Monitor system performance and identify opportunities for optimization and cost savings.
  15. Continuously improve and update processes and procedures for the VoIP infrastructure.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Extensive Knowledge Of Cisco Voip Technologies: The Ideal Candidate Should Have A Strong Understanding Of Cisco Unified Communications Manager (Cucm), Unity Connection, And Other Relevant Cisco Voip Technologies. They Should Be Able To Design, Implement, And Troubleshoot Complex Voip Networks.

  • Certification In Cisco Voip: A Cisco Certified Network Professional (Ccnp) Or Cisco Certified Internetwork Expert (Ccie) Certification In Collaboration Or Voice Is Preferred. These Certifications Demonstrate A Deep Understanding Of Cisco Voip Technologies And Their Application In Real-World Scenarios.

  • Experience With Voip Network Design And Implementation: The Candidate Should Have A Proven Track Record Of Designing And Implementing Voip Networks For Large Enterprises. They Should Be Familiar With Best Practices And Be Able To Optimize Networks For Performance And Reliability.

  • Strong Troubleshooting Skills: In A Fast-Paced Environment, Issues With Voip Networks Can Arise Unexpectedly. The Candidate Should Have Excellent Troubleshooting Skills To Quickly Identify And Resolve Issues To Minimize Downtime.

  • Communication And Teamwork Skills: As A Telecommunications Engineer, The Candidate Will Be Working Closely With A Team Of Engineers, Project Managers, And Other Stakeholders. Strong Communication And Teamwork Skills Are Essential To Effectively Collaborate And Deliver Successful Projects.

Required Skills
  • Network Security

  • Network troubleshooting

  • Cisco Unified Communications

  • Cisco Call Manager

  • Ip Telephony

  • Call Routing

  • Quality Of Service (Qos)

  • Voip Configuration

  • Vlan Management

  • Sip Protocol

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Telecommunications Cisco VoIP Engineer in Bengaluru, Karnataka, India is approximately ₹6,00,000 to ₹9,00,000 per year. However, this can vary depending on the individual's experience, skills, and the specific company they work for. Some may earn more or less than this range.

Additional Information
Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedJuly 1st, 2024
Apply BeforeSeptember 18th, 2025
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About Fidelity National Information- FIS

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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