Fidelity National Information- FIS

Operations Business Analyst

Fidelity National Information- FIS

Brown Deer, WI, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Fidelity National Information- FIS, a leading global provider of financial services technology solutions. We are currently seeking an experienced Operations Business Analyst to join our dynamic team. As a key member of our operations division, you will play a critical role in analyzing, designing and implementing business processes to enhance our operational efficiency and effectiveness. We are looking for a highly motivated individual with exceptional analytical skills, strong business acumen, and a passion for problem-solving. If you are ready to take on a challenging and rewarding role in a fast-paced and innovative environment, we want to hear from you.

  1. Conduct thorough analysis of current business processes and identify areas for improvement to increase efficiency and effectiveness.
  2. Design and implement new business processes and procedures to streamline operations and improve overall performance.
  3. Collaborate with cross-functional teams to gather and analyze data, identify trends, and make data-driven recommendations for process improvements.
  4. Work closely with stakeholders to understand business needs and requirements and translate them into actionable solutions.
  5. Monitor and track process changes and provide regular updates to management on progress and results.
  6. Stay updated on industry trends and best practices to continuously improve operations.
  7. Identify and troubleshoot potential issues or roadblocks in processes and propose solutions to mitigate risks.
  8. Develop and maintain comprehensive documentation of processes, procedures, and workflows.
  9. Train and support end-users on new processes and systems.
  10. Communicate with internal teams and external clients to gather feedback and incorporate it into process improvements.
  11. Collaborate with IT teams to implement and test new systems and tools.
  12. Conduct regular audits to ensure compliance with established processes and procedures.
  13. Assist with ad-hoc projects and tasks as assigned by management.
  14. Continuously monitor and analyze operational data to identify opportunities for cost reduction and process optimization.
  15. Uphold company standards and policies while maintaining a high level of professionalism and integrity.
Where is this job?
This job is located at Brown Deer, WI, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Present Findings To Stakeholders.

  • Minimum Of 3 Years Experience In Business Analysis, Preferably In A Financial Services Or Technology Industry.

  • Strong Knowledge Of Data Analysis And Reporting Tools, Such As Sql, Tableau, And Excel.

  • Familiarity With Project Management Methodologies And Experience In Project Coordination.

Required Skills
  • Financial Reporting

  • Change Management

  • Process Improvement

  • Project Management

  • Business Intelligence

  • Data Analysis

  • Communication

  • Time Management

  • Agile Methodology

  • Risk assessment

  • Problem-Solving

  • Stakeholder management

Soft Skills
  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Communication Skills

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Business Analyst in Brown Deer, WI, USA is between $62,000 - $87,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and specific job duties. Additionally, salaries may be higher or lower depending on the cost of living in the area. It is recommended to research specific job listings and company websites for more accurate salary information.

Additional Information
Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 1st, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Fidelity National Information- FIS

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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