Operations Analyst( Change Management, Jira) (Payments or Banking Domain)
Are you a highly analytical and detail-oriented individual with a passion for driving operational efficiency? Do you have experience in the Payments or Banking industry and a strong understanding of Change Management and Jira? If so, we have an exciting opportunity for you! Fidelity National Information Services, Inc. (FIS) is seeking a talented Operations Analyst to join our team and help us streamline processes and improve our overall performance. As an Operations Analyst, you will play a crucial role in implementing and managing changes, utilizing Jira to track progress and identify areas for improvement. Join us and be a part of a dynamic and innovative company that is shaping the future of financial technology.
- Analyze and evaluate current operational processes to identify areas for improvement and increase efficiency.
- Implement changes and improvements to operational processes in collaboration with cross-functional teams.
- Utilize Jira to track progress and identify any roadblocks or areas for improvement.
- Develop and maintain detailed project plans and timelines to ensure timely completion of operational changes.
- Communicate with stakeholders to gather requirements and provide regular updates on project progress.
- Conduct data analysis and provide insights to drive decision-making and identify opportunities for optimization.
- Develop and maintain documentation for operational processes and procedures.
- Collaborate with IT teams to ensure smooth implementation and integration of operational changes.
- Identify and mitigate potential risks and issues related to operational changes.
- Stay up-to-date with industry trends and best practices related to operational efficiency and change management.
Strong Understanding Of Change Management Principles And Processes In The Payments Or Banking Domain. This Includes Experience With Change Control, Risk Assessment, And Communication Strategies.
Proficiency In Using Jira, A Popular Project Management And Issue Tracking Software, To Manage And Track Change Requests And Their Progress In The Payments Or Banking Industry.
In-Depth Knowledge Of Payment Processing Systems And Experience Working With Different Payment Types, Such As Ach, Wire Transfers, And Credit/Debit Card Transactions.
Demonstrated Ability To Analyze Complex Data And Identify Patterns And Trends To Make Data-Driven Decisions And Recommendations For Process Improvements In The Payments Or Banking Domain.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Stakeholders, Including Clients, Vendors, And Internal Departments, To Implement Change Management Processes Effectively.
Quality Assurance
Process Improvement
Project Management
Vendor Management
Data Analysis
Problem Solving
Compliance Management
Risk assessment
Agile methodologies
System integration
Stakeholder Communication
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Analyst( Change Management, Jira) (Payments or Banking Domain) is $55,000 to $95,000 per year. This range can vary depending on factors such as location, years of experience, and the specific company and industry.
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Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.
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