Fidelity National Information- FIS

Network Monitoring and Observability Tools Specialist

Fidelity National Information- FIS

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual with a passion for network monitoring and observability tools? Do you thrive in a fast-paced environment and have a strong attention to detail? Look no further, as Fidelity National Information Services (FIS) is seeking a talented Network Monitoring and Observability Tools Specialist to join our dynamic team. As a global leader in financial technology, FIS relies on cutting-edge tools and technologies to ensure the reliability and performance of our network. In this role, you will play a critical role in monitoring and optimizing our network, providing valuable insights to help drive business growth. If you have a strong understanding of network infrastructure and the ability to troubleshoot and resolve complex issues, we want to hear from you. Join us and make a meaningful impact on the world of financial technology.

  1. Monitor and maintain the performance and availability of FIS' network using various observability tools and technologies.
  2. Troubleshoot and resolve complex network issues in a timely and efficient manner to minimize downtime and ensure optimal performance.
  3. Analyze network data and provide valuable insights and recommendations to improve network performance and reliability.
  4. Collaborate with cross-functional teams to implement new network monitoring and observability tools and technologies.
  5. Stay current with industry trends and best practices in network monitoring and observability, and make recommendations for process improvements.
  6. Develop and maintain documentation and standard operating procedures for network monitoring and observability processes.
  7. Participate in on-call rotation and respond to network incidents and outages as needed.
  8. Work closely with network engineers and architects to design and implement scalable and reliable network infrastructure.
  9. Conduct regular audits and assessments of network performance and identify areas for improvement.
  10. Provide training and support to other team members on network monitoring and observability tools and processes.
  11. Collaborate with vendors and service providers to ensure the smooth operation of network monitoring and observability tools.
  12. Communicate effectively with stakeholders to provide updates on network performance and any potential issues.
  13. Act as a subject matter expert on network monitoring and observability, and provide guidance and recommendations for network enhancements and upgrades.
  14. Adhere to company policies and procedures, including security protocols, to ensure the integrity and security of the network.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • In-Depth Knowledge Of Network Monitoring And Observability Tools: The Ideal Candidate Should Have A Strong Understanding Of Various Network Monitoring And Observability Tools, Such As Splunk, Nagios, And Prometheus.

  • Experience In Designing And Implementing Monitoring Solutions: The Candidate Should Have A Proven Track Record Of Designing And Implementing Monitoring Solutions For Complex Network Environments.

  • Proficiency In Scripting And Automation: Knowledge Of Scripting Languages Like Python And Automation Tools Like Ansible Is Essential For Automating Routine Tasks And Streamlining Monitoring Processes.

  • Understanding Of It Infrastructure And Network Architecture: A Solid Understanding Of It Infrastructure And Network Architecture Is Necessary To Effectively Monitor And Analyze Network Performance And Troubleshoot Issues.

  • Analytical And Problem-Solving Skills: The Role Of A Network Monitoring And Observability Specialist Involves Identifying And Resolving Complex Network Issues. The Candidate Should Possess Strong Analytical And Problem-Solving Skills To Troubleshoot And Resolve Problems Effectively.

Required Skills
  • Virtualization

  • Troubleshooting

  • Data Analysis

  • Reporting

  • Automation

  • Cloud Computing

  • Performance optimization

  • Incident response

  • Infrastructure management

  • Security Management

  • Network Monitoring

  • Observability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Network Monitoring and Observability Tools Specialist is between $60,000 to $100,000 per year. This range can vary depending on factors such as experience, location, and specific job responsibilities. Some companies may also offer additional benefits and bonuses.

Additional Information
Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeJuly 20th, 2025
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About Fidelity National Information- FIS

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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