Middleware Support

Welcome to Fidelity National Information Services - FIS, a leading global provider of financial services technology solutions. We are currently seeking a highly motivated and skilled individual to join our team as a Middleware Support Specialist. In this role, you will be responsible for providing technical support and troubleshooting for our clients' middleware systems. As a member of our dynamic and innovative team, you will have the opportunity to work with cutting-edge technology and collaborate with talented professionals from diverse backgrounds. If you are passionate about technology, have a strong attention to detail, and thrive in a fast-paced environment, we encourage you to apply.

1. Provide technical support for clients' middleware systems, including troubleshooting and issue resolution.
2. Collaborate with clients to understand their needs and provide appropriate solutions.
3. Stay updated on the latest technology and industry trends related to middleware systems.
4. Assist in the implementation and configuration of middleware systems for clients.
5. Monitor and maintain the performance and availability of middleware systems.
6. Conduct regular audits and assessments to ensure compliance with security and regulatory standards.
7. Communicate effectively with team members and clients, providing clear and concise updates on progress and resolutions.
8. Document and maintain accurate records of support requests, resolutions, and system configurations.
9. Proactively identify potential issues and provide recommendations for improvement.
10. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
11. Continuously improve processes and procedures to enhance efficiency and customer satisfaction.
12. Attend training sessions and conferences to further develop technical skills and knowledge.
13. Maintain a strong understanding of FIS products and services to effectively support clients.
14. Adhere to company policies and procedures related to security, privacy, and data protection.
15. Foster a positive and collaborative team environment by actively participating in team meetings and sharing knowledge and expertise with colleagues.

According to JobzMall, the average salary range for a Middleware Support in Bengaluru, Karnataka, India is between Rs 4,00,000 to Rs 8,00,000 per annum. This range can vary depending on factors such as experience, skills, and the specific company hiring. Some companies may offer higher salaries for candidates with specialized skills or extensive experience. Additionally, salary may also be influenced by the company's budget and the demand for middleware support in the job market. Overall, the salary range in Bengaluru for this role is considered to be competitive and may increase with additional experience and skills development.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.