Managed Service Change Analyst

At Fidelity National Information- FIS, we are seeking a highly skilled and motivated Managed Service Change Analyst to join our dynamic team. As a leading global provider of financial technology solutions, FIS is dedicated to delivering innovative and cutting-edge services to our clients. The Managed Service Change Analyst will play a key role in ensuring the successful implementation and management of change within our managed service offerings. We are looking for a professional with a strong background in change management, a keen eye for detail, and a passion for delivering exceptional service to our clients. If you are ready to take on a challenging and rewarding role in a fast-paced and collaborative environment, we encourage you to apply.

1. Develop and implement change management strategies and processes for managed service offerings.
2. Review and analyze change requests to determine potential impacts on systems, processes, and clients.
3. Collaborate with various teams to ensure seamless integration of changes into existing systems and processes.
4. Communicate changes and their impacts to stakeholders, including clients and internal teams.
5. Monitor and track change progress, identifying and addressing any issues or roadblocks that may arise.
6. Conduct thorough testing and quality assurance of changes before implementation.
7. Provide training and support to internal teams on change management processes and procedures.
8. Maintain accurate documentation of all changes and their corresponding impacts.
9. Stay updated on industry best practices and trends in change management to continuously improve processes.
10. Work closely with clients to understand their needs and ensure changes align with their business goals.
11. Proactively identify potential risks and develop mitigation strategies.
12. Collaborate with project managers to prioritize and schedule change requests.
13. Continuously monitor and assess the effectiveness of change management processes, making recommendations for improvements as needed.
14. Ensure compliance with company policies and procedures throughout the change management process.
15. Cultivate and maintain strong relationships with internal and external stakeholders to facilitate successful change implementations.

According to JobzMall, the average salary range for a Managed Service Change Analyst in Jacksonville, FL, USA is $60,000 to $90,000 per year. This can vary based on factors such as experience, education, and the specific company or industry the analyst works for.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.