Fraud Support Associate I

We are seeking a highly motivated and detail-oriented individual to join our team as a Fraud Support Associate I at Fidelity National Information- FIS. In this role, you will play a crucial part in detecting and preventing fraud for our clients and their customers. Our ideal candidate is a proactive problem solver with excellent communication skills and a strong sense of responsibility. If you are passionate about protecting financial assets and have a keen eye for identifying suspicious activity, we encourage you to apply. This position requires a high level of integrity and the ability to work in a fast-paced and dynamic environment. A bachelor's degree in a related field and at least 1 year of experience in fraud detection or risk management is required. Join our team and make a difference in the fight against fraud.

1. Conduct thorough and timely reviews of suspicious activity and transactions to identify potential fraudulent activity.
2. Utilize various fraud detection tools and techniques to identify and investigate potential fraud cases.
3. Communicate with clients and their customers to gather information and verify transactions.
4. Collaborate with internal teams to analyze and mitigate fraud risks.
5. Document and report findings and recommendations to management.
6. Stay up-to-date on industry trends and best practices in fraud prevention and detection.
7. Provide excellent customer service to clients and their customers by responding to inquiries and concerns related to fraud.
8. Maintain a high level of confidentiality and integrity in handling sensitive information.
9. Ensure compliance with regulatory guidelines and company policies.
10. Participate in training and development programs to enhance knowledge and skills related to fraud detection and prevention.
11. Conduct periodic reviews and audits to identify potential areas of vulnerability and suggest improvements.
12. Assist in developing and implementing fraud prevention strategies and policies.
13. Collaborate with law enforcement agencies and other external partners to investigate and resolve fraud cases.
14. Proactively identify potential fraud risks and suggest measures to mitigate them.
15. Adhere to all company procedures and protocols to ensure efficient and effective fraud detection and prevention.
16. Maintain accurate and organized records of fraud cases and investigations.
17. Act as a subject matter expert on fraud detection and prevention for internal teams and stakeholders.
18. Assist in training and mentoring new team members.
19. Perform other related duties and responsibilities as assigned.

According to JobzMall, the average salary range for a Fraud Support Associate I is between $30,000 to $40,000 per year. However, this can vary depending on factors such as location, experience, and company size. Some companies may offer higher salaries or additional benefits for this position.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.