Dynamics CRM Administrator

Welcome to Fidelity National Information- FIS, where we are dedicated to providing innovative and cutting-edge solutions for our clients. We are currently seeking a highly skilled Dynamics CRM Administrator to join our dynamic team. As a CRM Administrator, you will play a critical role in implementing and maintaining our customer relationship management system. If you are a proactive problem-solver with a strong technical background and a passion for delivering exceptional user experiences, we want to hear from you. Join us in driving the success of our CRM strategy and be a key player in our continued growth and success.

1. Implement and maintain the Dynamics CRM system for our clients.
2. Monitor and ensure the accuracy and integrity of data within the CRM system.
3. Troubleshoot and resolve any technical issues or errors within the CRM system.
4. Collaborate with cross-functional teams to develop and implement customized solutions within the CRM.
5. Train and support end-users on how to effectively utilize the CRM system.
6. Develop and maintain system documentation, including policies, procedures, and user guides.
7. Stay up-to-date on industry trends and best practices for CRM administration.
8. Proactively identify and suggest improvements to optimize the CRM system.
9. Work closely with the IT team to integrate the CRM system with other systems and tools.
10. Ensure the security and privacy of sensitive data within the CRM system.
11. Generate reports and provide insights to assist with decision-making and strategy development.
12. Participate in meetings and provide updates on CRM system performance and enhancements.
13. Collaborate with vendors to troubleshoot and resolve any technical issues related to the CRM system.
14. Maintain a strong understanding of our clients' needs and provide solutions to meet their specific requirements.
15. Continuously monitor and improve the user experience within the CRM system.

According to JobzMall, the average salary range for a Dynamics CRM Administrator in Pune, Maharashtra, India is between ₹4,00,000 and ₹8,00,000 per year. The specific salary for an individual may vary based on factors such as experience, qualifications, and the specific company they work for.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.