Dev/ops System Support Analyst

Welcome to Fidelity National Information- FIS! We are a leading provider of financial services technology and solutions, and we are currently seeking a highly skilled and motivated Dev/ops System Support Analyst to join our dynamic team. In this role, you will be responsible for providing technical support and maintenance for our Dev/ops systems, ensuring smooth and efficient operations. If you are passionate about technology and have a strong background in Dev/ops, we encourage you to apply. Let's work together to drive innovation and deliver exceptional results for our clients.

1. Provide technical support for Dev/ops systems: The Dev/ops System Support Analyst will be responsible for resolving technical issues related to our Dev/ops systems and ensuring their smooth functioning.
2. Conduct regular maintenance and updates: The candidate will be responsible for conducting regular maintenance activities and updates for the Dev/ops systems to ensure they are up-to-date and functioning efficiently.
3. Troubleshoot and resolve technical issues: The candidate will be responsible for troubleshooting and resolving any technical issues that may arise with the Dev/ops systems, ensuring minimal downtime and disruptions.
4. Monitor system performance: It will be the responsibility of the Dev/ops System Support Analyst to continuously monitor the performance of the Dev/ops systems and make necessary improvements to enhance their efficiency.
5. Collaborate with team members: The candidate will work closely with other team members to identify and address any system issues, as well as to implement new solutions and updates.
6. Stay updated with industry trends: The candidate will be responsible for staying updated with the latest industry trends and best practices in Dev/ops systems to ensure our systems are always up-to-date and functioning at their best.
7. Document processes and procedures: The candidate will be responsible for documenting all processes and procedures related to the Dev/ops systems, ensuring clear and easy access for team members.
8. Provide training and support: The candidate will be responsible for providing training and support to team members on the usage and functionality of the Dev/ops systems.
9. Collaborate with clients: The candidate will work closely with clients to understand their needs and provide technical support and solutions for their Dev/ops systems.
10. Ensure data security and compliance: The candidate will be responsible for ensuring the security and compliance of the Dev/ops systems, including implementing necessary security protocols and conducting regular audits.

According to JobzMall, the average salary range for a Dev/ops System Support Analyst in Jacksonville, FL, USA is between $70,000 and $120,000 per year. This range can vary depending on factors such as experience, skills, and the specific company or industry the analyst is working in. Some companies may offer higher salaries for candidates with more advanced skills and experience in the field. Additionally, location can also play a role in salary ranges, with larger cities typically offering higher salaries due to the higher cost of living.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.