Client Services Manager Senior - LendAmend

Are you a dynamic and results-driven individual with a passion for client services? Do you thrive in a fast-paced environment and have a knack for building and maintaining strong relationships? If so, we have an exciting opportunity for you. Fidelity National Information Services (FIS) is seeking a highly experienced Client Services Manager Senior to join our LendAmend team. In this role, you will be responsible for managing and growing our client base, ensuring their satisfaction with our products and services, and driving business growth. We are looking for a dedicated and resourceful professional with a proven track record of success in client management. If you have exceptional communication skills, a strong customer focus, and a keen eye for detail, we want to hear from you. Join us at FIS and take the next step in your career!

1. Manage and grow the client base for our LendAmend team, including developing and implementing strategies to acquire new clients and retain existing ones.
2. Ensure client satisfaction by providing exceptional customer service and addressing any issues or concerns in a timely and effective manner.
3. Develop and maintain strong relationships with clients, becoming their trusted advisor for all product and service needs.
4. Drive business growth by identifying opportunities to upsell and cross-sell products and services to existing clients.
5. Collaborate with cross-functional teams to ensure the timely and successful delivery of products and services to clients.
6. Monitor and analyze client performance metrics to identify areas for improvement and proactively address any issues.
7. Act as the main point of contact for clients, being responsive to their needs and inquiries and providing them with regular updates and reports.
8. Stay up-to-date on industry trends and developments, and use this knowledge to anticipate and meet client needs.
9. Manage a team of client service representatives, providing mentorship, guidance, and support to ensure their success.
10. Maintain accurate and up-to-date records of client interactions, sales activities, and other relevant information in our CRM system.

According to JobzMall, the average salary range for a Client Services Manager Senior - LendAmend in London, UK is between £50,000 and £70,000 per year. However, this can vary depending on factors such as the specific company, the candidate's level of experience, and the overall job market. It is important to also consider additional benefits and bonuses that may be included in the compensation package.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.