Fidelity National Information- FIS

Client Service Representative

Fidelity National Information- FIS

Pune, Maharashtra, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Fidelity National Information Services (FIS), we're looking for a Client Service Representative who is passionate about customer satisfaction. We need a detail-oriented individual who is organized and has strong communication skills. This individual should be able to take initiative, multitask, and think outside the box. The successful candidate will be responsible for managing customer inquiries, resolving customer issues, and providing top-notch customer service. This role requires excellent interpersonal skills, problem-solving abilities, and a positive attitude. An ideal candidate for this position should have a minimum of two years' experience in a customer service role and a bachelor's degree in a relevant field.

Where is this job?
This job is located at Pune, Maharashtra, India
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Proficiency In Microsoft Office

  • Ability To Multi-Task

  • Ability To Explain Complex Concepts In Simple Terms

  • Ability To Problem Solve

  • Flexibility In Working Hours

Required Skills
  • Documentation

  • Research

  • Data Entry

  • Troubleshooting

  • Communication

  • Time Management

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • Conflict Resolution

  • Technical skills

  • Client Service

  • Customer Support

  • Empathy

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Representative in Pune, Maharashtra, India is between Rs. 2.4 lakhs and Rs. 4.3 lakhs per annum. This salary range can vary depending on the experience of the employee, the industry they are employed in, and the size of the organization they work for.

Additional Information
Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 12th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Fidelity National Information- FIS

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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