Application/Production support (Unix,Java)
Are you a tech-savvy problem solver with a passion for ensuring smooth and efficient operations? Fidelity National Information Services (FIS) is currently seeking an Application/Production Support specialist to join our team. As a key member of our support team, you will play a crucial role in maintaining and optimizing our Unix and Java-based applications. We are looking for an individual with a strong technical background and exceptional communication skills to provide top-notch support to our clients. If you thrive in a fast-paced and dynamic environment and have the necessary qualifications, we invite you to apply for this exciting opportunity at FIS.
- Provide technical support for Unix and Java-based applications to ensure smooth and efficient operations.
- Troubleshoot and resolve technical issues reported by clients in a timely manner.
- Monitor and maintain the performance of the applications, identifying and resolving any potential issues before they impact the clients.
- Collaborate with development teams to deploy updates and enhancements to the applications.
- Develop and maintain technical documentation and knowledge base to assist with issue resolution and improve overall support processes.
- Communicate effectively with clients to understand their needs and provide solutions that meet their requirements.
- Proactively identify and recommend improvements to the applications and support processes to enhance efficiency and effectiveness.
- Stay up-to-date with industry trends and advancements in technology to continuously improve support services.
- Work closely with cross-functional teams to ensure a seamless and cohesive support experience for clients.
- Adhere to company policies and procedures and maintain a high level of professionalism when interacting with clients and colleagues.
Strong Knowledge Of Unix Operating Systems - Candidates Should Have A Deep Understanding Of Unix Operating Systems, Including Command Line Navigation, Scripting, And Troubleshooting. This Is Essential For Providing Support For Applications Running On Unix-Based Servers.
Proficiency In Java Programming - Since The Job Involves Supporting Java-Based Applications, Candidates Should Possess Strong Programming Skills In Java. They Should Be Able To Troubleshoot Code Issues, Debug Errors, And Make Necessary Modifications To The Codebase.
Experience With Production Support - Candidates Should Have Prior Experience Working In A Production Support Role, Preferably In A Financial Services Or Technology Environment. They Should Be Familiar With Incident Management Processes, Service Level Agreements, And Change Management Procedures.
Knowledge Of Database Management - A Strong Understanding Of Database Management Is Crucial For This Job, As The Candidate Will Be Responsible For Troubleshooting Issues Related To Database Connectivity, Performance, And Data Integrity. Familiarity With Sql And Database Query Languages Is Essential.
Excellent Communication And Problem-Solving Skills - The Role Of An Application/Production Support Professional Requires Strong Communication Skills To Effectively Interact With Different Teams And Stakeholders. Additionally, The Candidate Should Be A Quick Thinker And Possess Excellent Problem-Solving Abilities To Resolve Issues Efficiently.
Troubleshooting
Database Management
Scripting
Incident Management
Root Cause Analysis
Performance tuning
Java Programming
Configuration management
Release management
System Monitoring
Unix Commands
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Application/Production support (Unix,Java) is $70,000-$100,000 per year. However, this can vary depending on factors such as location, experience, and specific job duties. Some higher-paying positions in this field may offer salaries upwards of $120,000 per year.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started