Account Manager
Welcome to Fidelity National Information Services, where we strive to provide innovative and cutting-edge financial solutions to our clients. We are currently seeking a driven and experienced Account Manager to join our team. As an Account Manager at FIS, you will be responsible for maintaining and growing relationships with our valued clients. Your expertise and dedication will play a crucial role in ensuring their satisfaction and success. We are looking for a dynamic individual with a strong background in account management, exceptional communication skills, and a passion for delivering exceptional customer service. If you are ready to take on a challenging and rewarding role with a leading financial services company, we would love to meet you!
- Develop and maintain strong relationships with existing clients to ensure their satisfaction and loyalty.
- Act as the main point of contact for clients, responding promptly to inquiries and addressing any concerns or issues that may arise.
- Proactively identify opportunities for account growth and work with clients to develop strategic plans for achieving their goals.
- Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.
- Conduct regular meetings and check-ins with clients to review their needs, provide updates, and gather feedback.
- Prepare and present reports on account performance, highlighting key metrics and areas for improvement.
- Stay up-to-date on industry trends and changes in the market to better serve clients and provide relevant insights and recommendations.
- Serve as an advocate for clients within the company, advocating for their needs and promoting their successes.
- Continuously assess and improve processes and procedures to streamline account management and enhance the client experience.
- Represent the company at industry events and conferences, networking and promoting the brand to potential clients.
- Mentor and train new account managers to ensure a consistent and high-quality level of service across the team.
- Uphold company values and maintain a positive and professional attitude in all interactions with clients and colleagues.
Bachelor's Degree In Business Administration Or A Related Field.
Minimum Of 3-5 Years Of Experience In Account Management, Preferably In The Financial Services Industry.
Strong Understanding Of Financial Products And Services, Particularly In The Areas Of Payment Processing And Risk Management.
Excellent Communication Skills, Both Written And Verbal, With The Ability To Effectively Present Information And Respond To Questions From Clients.
Proven Track Record Of Building And Maintaining Relationships With Clients, And The Ability To Identify And Pursue New Business Opportunities.
Financial Analysis
Communication Skills
Time Management
Negotiation skills
Relationship Building
Teamwork
Strategic Thinking
Problem-Solving
Client management
sales expertise
Product
Crm Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Account Manager in Makati, Metro Manila, Philippines is between PHP 30,000 - PHP 50,000 per month. This can vary depending on the company, industry, experience, and skills of the individual. Some companies may also offer additional benefits such as bonuses, commissions, and allowances.
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Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.
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