Service Now HR Analyst

At Fidelity Investments, we believe in the power of technology to drive efficient and effective HR practices. As our Service Now HR Analyst, you will play a crucial role in ensuring our HR systems are running smoothly and meeting the needs of our employees. We are looking for a talented and detail-oriented individual with a passion for HR and a strong understanding of Service Now. If you are someone who thrives in a fast-paced environment, takes ownership of your work, and has a knack for problem-solving, we would love to have you join our team. Keep reading to learn more about the qualifications we are seeking for this exciting opportunity.

1. Maintain and administer the Service Now HR system to ensure accurate and efficient HR processes.
2. Troubleshoot and resolve any technical issues related to the Service Now HR system.
3. Collaborate with cross-functional teams to identify and implement system improvements and enhancements.
4. Develop and maintain documentation and training materials for the Service Now HR system.
5. Monitor system performance and usage to proactively identify and address any potential issues.
6. Keep up-to-date with industry best practices and trends related to HR technology and make recommendations for implementation.
7. Ensure data integrity and security within the Service Now HR system.
8. Serve as a subject matter expert on the Service Now HR system, providing guidance and support to HR team members.
9. Manage and prioritize multiple projects and tasks in a fast-paced environment.
10. Communicate effectively with stakeholders to gather requirements, provide updates, and address any concerns.
11. Train and onboard new employees on the use of the Service Now HR system.
12. Continuously evaluate and improve HR processes and procedures within the Service Now system.
13. Collaborate with vendors and external partners to troubleshoot and resolve any system-related issues.
14. Participate in testing and implementation of system updates and upgrades.
15. Ensure compliance with company policies and procedures and regulatory requirements.

According to JobzMall, the average salary range for a Service Now HR Analyst in Durham, NC, USA is $80,000 to $110,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities.

Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts.